Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.4 out of 5
2770 customer reviews
5 Stars
75%
4 Stars
9%
3 Stars
3%
2 Stars
4%
1 Stars
9%

Filtered to: 1 Star Ratings

Vas


Third Party Review
Reviewed: 2025-01-04
Poor quality equipment

Purchased the Vertuo Next couple months back. Stopped working already, in less than 6 months. Very poor quality


AAB123


Third Party Review
Reviewed: 2025-01-04
Machine randomly stop working.

Broke after a year! Coffee is great, Machine does not last long!


dave


Third Party Review
Reviewed: 2025-01-04
my vertuo is leaking water and got no support

I like the machine, but is pretty bad to have only one year warranty, now the machine is leaking water from the bottom and I can't get any help from nespresso, I did the cleaning but still leaking water, is so sad that they do not provide any help.


Nn


Third Party Review
Reviewed: 2025-01-04
Waste of money

Machine stopped working after a year. Two red flashing lights is their version of red ring of death.


Susie


Third Party Review
Reviewed: 2025-01-04
Yuck! Mo thanks!!!

Worst coffee I’ve ever tasted. And it’s not crema on top, it’s foam from the pod spinning so fast.



Rachel


Third Party Review
Reviewed: 2025-01-04
Doesn’t last, not worth the money

This is the second Nespresso Vertuo Next that I have purchased in two years. They work great for about a year and then just stop one day - even with regular cleaning and descaling. I won’t be buying a 3rd machine to have the same problem in a year.


sadcoffeedrinker


Third Party Review
Reviewed: 2025-01-04
DIED

Died one year on the day of receiving it. Troubleshooting did no good. Sending a refurbished replacement. We will see how long thsi one lasts.


Julie


Third Party Review
Reviewed: 2025-01-04
Does NOT Last

Simply does not last. I had two machines. Both only last a little over a year. Disappointing. I do not recommend this machine.


Doxielady


Third Party Review
Reviewed: 2025-01-04
Made me sad

I really loved this machine, but it quit after just a year and a half. Simply won't turn on. Prior, it made very delicious coffee. Now I am sad.


mcl


Third Party Review
Reviewed: 2025-01-04
broke after a year and a half

this was a great machine for a year and a half. Then one day I just couldn't close the lid. It was always kind of hard to close so I would say if yours does that get it warrantied before it breaks. I guess this is how Nespresso makes so much money lol, expensive coffee and machines that break so you have to buy a new one


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