I really did like the taste and creama from Vertuo plus but after one year and unfortunately one month it is broken. We ran a descale and then the loud, very very loud noise appeared. The warranty was one year so now we have to be offered 35% off a new one! I mean, it should last longer at this price, I think! And now the coffee taste is off. So Very disappointed .

This is our second machine as our first one broke in less than a year and now this one also has the same issues. The orange blinking light. I’ve fought with this machine more than I can handle. I’ve done all of the cleaning, descaling, troubleshooting, toothpick detail cleaning, etc. I’m so tired of paying for pods that go to waste after trying to brew a cup 5 times and the orange light blinking twice after unplugging, detail cleaning around where it punctures and reads the capsule, running water through. We do not know what to do for coffee now. We don’t like K-cup coffee and didn’t do well with a normal coffee pot as we like different things. Super disappointed.

Someone wrote this prior to me, but it is my exact feelings so I will echo what they said….Mediocre coffee, finicky machine, expensive. I wouldn't spend the money if I had to do it over. The coffee is also not hot enough for me. I am very disappointed Ana’s it sits in my counter and I use my trusty Bunn that sits beside it. Also, the cost of the coffee is way too much and is wasted because I have to buy a minimum of 10 and then they are left to sit when I don’t like the first one out of the box.

Great tasting coffee when it works...but it usually doesn't work. Typical experience with this machine is to insert a pod, have it spit out a tiny amount of coffee and then just stop working while blinking red. Unplug and replug, try again, rinse repeat and maybe, just maybe, get a cup of coffee after wasting a few pods. I tossed mine in the trash. I would not recommend these machines to anyone as my experience seems typical. Search online and you see my story repeated by many.

[This review was collected as part of a promotion.] I’m not sure why sometimes if doesn’t work. Maybe I received a dud

Love the coffee this machine makes but it has been leaking water out of the bottom since the first time I used it, to the point where the towel under it is soaking wet

Worked great until the entire cup of coffee started leaking out the back. I always descale so not sure what happened here.

[This review was collected as part of a promotion.] The machine worked alright for a few cups but then started to brew too much coffee for a 7oz cup and overflowed onto the counter. I was surprised that this happened. I have the same model at another residence and if has never done this overflow thing. If I was not a long time customer I would not recommend this machine Help me make this machine behave!

I've had this machine for a couple of years and I get so aggravated in the morning when trying to empty the used pods. There is obviously a design flaw because they get stuck up in the top of the machine. VERY annoying at 6AM in morning!

Product started leaking after 2 years and can’t be repaired