The original machine I bought needed to be replaced only after 1 year of using it only during the weekends. The replacement also started to give problems after less than a year. I sent it for “repair” and it is broken again after brewing just 3 cups of coffee. Don’t buy this machine, it is absolutely the worst. And Nespresso shouldn’t be allowed to sell these machines anymore. It is basically just a scam. I’ve spent I don’t know home many hours on the video phone from Nespresso trying to troubleshoot it. Now basically Nespresso is not responsible for this horrible made machine and the option is just PAY for a new one on a “discounted price”, NO WAY I AM SPENDING MY MONEY AGAIN ON NESPRESSO

Broke shortly after warranty expiration. Glad It makes great coffee, sad I have to buy a new one.

We purchased this machine and it’s been one year and 2 months and the water compartment started leaking so now if the water reservoir is on the attachment it leaks. Contacted Nespresso who started because it’s been over one year (14 months) they can’t replace but offer a 35%discount on a new one. This machine is $200 and it broke in one year. Don’t waste your money.

Barely lasted a year. Looks like it's not an uncommon issue. They will give me a discount to buy another machine...... gee thanks. Not a good look, Nespresso

I am having the same trouble that many of the other reviewers are having, the dreaded red blinking light. I have done all the trouble shooting that was recommended but the machine still does not work. The machine is only about 1 year old and I would have thought with the reputation and the name along with the price, I would have had a better machine Right now I don't think another phone call is going to help fix the problem I am an extremely unhappy owner.

Literally owned this machine for 4 months , it broke down. They sent me a new one and it broke in a month. I did not even use it daily as I have my other espresso machine. Don’t waste your money

Have had nothing but problems with this machine. Use it once a day and every other week gives me the code that it needs cleaning and descaling and won't run properly. Have wasted so many pods, that I think Nespresso owes me!

I’ve had this machine for maybe a year of two. I’ve made probably about 20 cups of coffee in it since. It was a gift, the machine has stopped working and it it’s still in good shape as if I just bought it. This is the worst coffee machine ever it won’t pump water through to dispense the coffee

Machine lasted about 1 year and 4 months to be exact (of course the 1 year warranty had ran out 4 months ago). Getting close to the one year mark it started giving me every type of problems you can imagine, once was a red light, then orange light, then capsule wasn't recognized, I think I went through every issue the machine could have. I would call Nespresso every other month this year. Until today, the day of this review, the machine would not turn on anymore. Called Nespresso for the 5th time so they could tell me I needed to buy a new machine which I ended up doing unfortunately. Do not buy this Vertuo Next Machine. It is not a good product, or unless Nespresso fabricates one in a 1000 with defect and I was really unlucky. I am very disappointed because it's not a cheap product and to be buying another machine in less than 2 years is not expected at all.

This machine leaks. I've sent it for repairs multiple times and they cannot fix it long-term. A few months of use, and it starts leaking again.