Loved everything about it until it decided to no longer brew coffee. It will go through descaling cycles fine but won’t brew no matter which pod I use. I’ve done all the troubleshooting tasks and nothing works. After researching online and speaking to friends that have one, I found that my issue is very common. My machine is out of warranty.

I bought this machine 8 months ago and have had problems with it prior to today. But today it completely stopped brewing and kept throwing errors even after descaling, and doing a factory reset. My machine is completely clean but broke for unknown reasons. I would avoid the vertuo next at all costs.

Such a disappointment. My children spent a lot of their money on this and only worked well four months and now have to “nurse it along” and clean it weekly.

The pods always get stuck at the top. Super annoying. So before I can make a cup I have to remove the last pod that is stuck. It's difficult to get out and sometimes messy.

Machine is easy to use, but way too temperamental. Also, the coffee does not come out warm enough. You have to put it in the microwave after brewing it. Not in love with most of the flavors they have either. Ours leaks. On the positive side, their customer support is saying they will replace our unit since it is still under warranty.

Purchase in December, wouldn’t brew about 4 months later, Nespresso replaced it, the replacement is also now experiencing the exact same issues, laser isn’t reading the pods, we’ve kept the machine super clean (to the point where it’s too much work) and have now just requested the Evoluo hoping for better luck. I also have the original and NEVER had issues, we got the Vertuo to brew coffee and espresso but so far, it doesn’t seem worth it. Hate wasting expensive pods on a non-working machine.

VERRRRY LOUD machine! Wakes up others still in bed. Going back, sadly.

[This review was collected as part of a promotion.] I purchased this machine for our motor home, and have the Vertuo for our home use. This machine looks nice but was very loud and the crema was poor quality. It was comprised of a thin layer of bubbles that shrunk to almost nothing after a light stir. We ended up exchanging the Vertuo Next for another Vertuo, which we are very happy with.

I bought this Nespreso Next less than a month ago and the tank has a leak.

Not happy with this machine. From all the hype I thought I’d really love it! It performs well but the temperate is mediocre. Barely warm when it’s first brewed. I thought I’d love it more than the keurig. But after almost a year I’m regretting buying it.