Opened it on Christmas Day and it stopped working the day after New Year (today!). First it whirred and then it leaked water out of the bottom and then it shut down.

[This review was collected as part of a promotion.] I bought this machine a few weeks ago and ran into so many problems with it- it made great coffee but was a hassle to get it to work properly. I'm exchanging it for the Vertuo Plus and I'm hoping that I have a better experience with that one :)

Makes good coffee but not reliable. This is my second machine (first one was replaced after 2 months) and it was constantly leaking, needing to be cleaned and/or descaled before every use, and overall a poor experience. I ended up using it until it broke, but for the price, I think it should last more than 2 years.

I got this for Christmas and thought it would be great but it’s not. The coffee is great but the machine is not at all user friendly

Machine was working great and really loved it. We are now at a point where I cannot get it to make coffee any more . I have had it for 6-7 months. There this process of descaling to clean your machine or it won’t work. It is a serious pain. There are many many YouTube videos on this. It’s not simple and I can’t get mine to work. I wish it was much simpler to clean as in sort of stuck right now.

Purchased for a Christmas gift for my husband. Although it has been convenient it's very expensive for the pods. The coffee is great. Starbucks brand is the only type available at the stores.

I'm shocked at how ugly the basic gray is compared to the picture...in realy life, it's amazingly cheap looking plastic. Brews fine, but I don't like the automatic open/close feature...just one more thing that can break. I'm going to return this, and buy something else.

It's been less than 2 years and my machine just stopped working. It won't turn on to even troubleshoot. Called Nespresso and there was nothing they could do, they gave me 2 alternative options. It was a great machine while it lasted but super disappointed that it failed so quickly.

Favorite coffe machine , no other coffe taste better than the one that is made by the Nespresso! This is a great gift idea for any family member or friend

I had this a little over a year and can't get it out of descaling mode. It went through about 12 tanks of water and kept going. The first one I had started leaking after about a year as well.