Was shipped in a bag with no packing material. The box was crushed on one side. Doesn't appear to have damaged the product, but since it is a gift I hate that the box looks like I got it at a garage sale.

In the past I have purchased several items. I was disappointed with this purchase. It didn't work out of the box and it was a present. I had already gotten something else for the kids.

Today is 1st day we use. Ok so far, lots of static though. And my 8 yr old on 2nd floor, me on 1st: words weren't coming in too clear to make out :/ But he loves it anyway!