Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.3 out of 5
804 customer reviews
5 Stars
67%
4 Stars
14%
3 Stars
8%
2 Stars
4%
1 Stars
7%

Filtered to: 2 Star Ratings

MichelleinVB


Third Party Review
Reviewed: 2024-08-14
The back support is only

There is a rod that runs through the center of the pillows for adjusting. If you lean left or right, the pillow will bend that way. Should have been made with two rods, not one in the center. You cannot feel them. It is soft, but I don’t know how long the cushion/pillow will last


Terrie


Third Party Review
Reviewed: 2024-08-14
Floor chair

Not long enough when you lay them down I got for my 6 year old grandsons and there feet hand way off.


peanutbutter


Third Party Review
Reviewed: 2024-08-14
Quality has decreased

I have 2 older ones that have held up well so I was surprised these started to rip and fall apart a couple months after getting them. I've sewed up the rips and then more rips show up. I'm not a large person and use the chairs to spend time with my pets (instead of just sitting on the floor). I looked for replacement covers but don't see any. I'll look for better chairs in the near future.


Robyn


Third Party Review
Reviewed: 2023-09-06
Initially, fantastic. After a few months.....

This was an amazing chair for the first few months, but tonight it broke. Usually, I alternated between close to a 90-degree angle and something more reclined. Now it's perpetually at a more obtuse angle or completely flat. there's little in between. I can't get the back support I need when writing anymore. I've made do with a pillow shoved between the back of the chair and my back, but it's not the same.I opened up the chair and noticed that the hinges are metal on the outside, but it looks like the internal mechanism are plastic. Explains why it didn't last as long.I'm going to keep using it because it is very well padded and I enjoy sitting on it, but will be getting another chair (of a different make) for back support.edit: Now it won't even stay up. No back support anymore. Ugh.


Amy Guidice


Third Party Review
Reviewed: 2023-09-06
Positioning mechanism broke within 6 months

We had really high holes for these seats and bought three for our media room. While they look great and have comfortable cushioning, unfortunately the positioning mechanisms in all three broke within 6 months of purchase.



trinibaby652


Third Party Review
Reviewed: 2023-09-06
Not Long Lasting

I bought this because I have a kotatsu and wanted a soft and comfortable floor chair. Thought it would be good because of all the reviews, but VERY DISAPPOINTED with this product.When I first got it, it was soft and cushiony, but after a couple of weeks use, the cushions softness disappeared. Feels like I am sitting on the floor.This is terrible. Definitely not worth the money!!!!


diana joyner


Third Party Review
Reviewed: 2023-09-06
Stuffing misplaced

We have been using this chair for almost 3 months. It’s mainly my son who uses it in his bedroom. It was great at first, but now the stuffing is all misplaced, gaps where there’s no stuffing at all and all you can feel is a metal bar. I would not recommend based on this. The chair is basically useless now.


Stephanie


Third Party Review
Reviewed: 2023-09-06
Nice until it broke.

After about a month it no longer worked as a chair. It only lays flat. It was used by a young adult.


Lee


Third Party Review
Reviewed: 2023-09-06
Gave out after constant use

So I was really excited because I finally moved my desk to the floor and needed a nice floor chair. I am WFH so I needed something comfortable and will support my back…well this was nice but I could tell it was really delicate. It never really sat up at the 90 degree angle I needed it…and If I put ANY of my weight and stretched backwards it would creak. My husband used it one night and I just stretched and it made a click sound and went limp….we flattened it and then repositioned it and it worked again but I noticed it won’t sit up that long, so it’ll start leaning back…We’ll it finally gave out. I use it every single day and it finally broke when I was getting up. It snapped and won’t sit back up. For the money I feel like this is something you would only want to use sparingly. The cushion flattened real fast when using it constantly and over time this just isn’t something worth putting money into if you need something reliable.


Baby bear mama


Third Party Review
Reviewed: 2023-09-06
Be careful

I have been in contact with the company and compensated for my concerns. We purchased 2 of these for our boys for Christmas of 22. Within a week the hinges came apart on the back of one of the chairs. We unzipped the cushion thinking we could put it back on but it was put together rather messy. The screws were stripped from the backing. The one chair will no longer stay in any fixed position. It’s fine for the kids because they use it as a footrest for the other chair- but I’m still disappointed. Now the OTHER chair that still operates- for now works fine. And it’s used pretty heavily. However these aren’t the most comfortable and you can feel the hinges through the cushions after a couple weeks. Worth it for the price? Probably not. But my kids use these for gaming and they do that quite a bit.


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