Our customers say Excellent
4.53
out of 5 based on
76092
reviews
Customer Reviews
4.1 out of 5
2515 customer reviews
5 Stars
62%
4 Stars
13%
3 Stars
7%
2 Stars
5%
1 Stars
12%

Filtered to: 4 Star Ratings

Kindle Customer


Third Party Review
Reviewed: 2022-11-29
Very nice but not sturdy

Not sturdy enough needs to be mount


shoelover


Third Party Review
Reviewed: 2022-11-29
Sun shield

I can now use my deck all day!


s


Third Party Review
Reviewed: 2022-11-29
Was not sturdy enough

The stakes they give you are the small silver one you see in picture 1 I laid on cross member. The unit is fairly large and heavy and your basically holding it down with toothpicks. I bought tent stakes to secure it properly as you can see and with that it is not going anywhere. Also the crank is a bit high. Wife is 4 10 and can't reach it to open it herself.


Ed E


Third Party Review
Reviewed: 2022-11-29
Not sturdy.

The slightest breeze knocks it over. I had to buy tent stakes.


Dave M.


Third Party Review
Reviewed: 2022-11-29
Will not stay up without a stand.

The umbrella is made of quality material, but is super wobbly in the wind. Also, the umbrella will not stand up without buying a separate stand to weigh it down.



Esmeralda Alvarez


Third Party Review
Reviewed: 2022-11-29
Easy to assemble. Very sturdy.

I was able to assemble the umbrella by myself. It was very quick and looks amazing. The umbrella does move a lot with. I used the umbrella straps to secure the umbrella to the pole so that it was secure. That worked great. Solar lights are nice, they aren’t extremely bright but a nice touch. I used the anchor hooks it came with to anchor the umbrella into the ground. I also used a few additional hooks I had and that seems to work great to keep the umbrella secured.


M Love


Third Party Review
Reviewed: 2022-11-29
Good quality

The anchors that come with it would not stay in the grass. You will also need to purchase umbrella weights for $60 to $100


Customer


Third Party Review
Reviewed: 2022-11-29
Love the umbrella

Love the umbrella, only had it up for a week and the plastic that holds the top in place broke was very pleased that it was replaced within a day. Most of the major connection points are plastic so any strong wind will cause it to break. The solar lights are not very bright. Overall we like the umbrella and use it every day!


Sarah


Third Party Review
Reviewed: 2022-11-29
It does the job!

I wish it would swivel to change positions easier. It works well and is easy to use. The led lights give a gentle ambient light for night time.


Jillian Boyd


Third Party Review
Reviewed: 2022-11-29
Missing Solar Panel - but Best Choice team was great in getting the issue resolved.

The original order was quickly delivered, but was missing the solar panel to power the lights. I contacted the seller's customer service team and they immediately looked into getting a replacement through their distributer. They were unable to find a single solar panel replacement, so they shipped me a new umbrella free of charge. The replacement arrived within 5 days. I am impressed with Best Choice's customer service and their prompt communication. I feel the they went above and beyond to resolve the issue. (Note: I do see that others have had this issue of a missing solar panel. Best Choice may need to consider a different supplier.)


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!