Love the lamp. just wished the head was longer

I love the design of the product but I could not get it to work. I would like a replacement!

I made this serious mistake of ordering six only one worked. I tried to contact their email address to no avail. They’re probably swap of people like me trying to get some help with a replacement. I’ve kind of given up on that. I wish that I only got one. It would’ve been such a loss.