Customer
My wife didn't want to purchase these because of a couple bad reviews. Every product has a some because you cannot please some people. All of our furniture arrived within 4 days of ordering it. Assembly was long but easy. Hopefully you have a cordless impact or drill and a socket set, of not its going to take forever to assemble. My wife was concerned about the height ( because of a review she read). As I was putting things together I also became concerned because it does look like furniture for a 5 yr old. After everything was assembled and cushions are on it is a perfect height. Cushions do blow around on windy days but we are gonna try to use some velcro tape to fix that problem. The cover that comes with it is nice but only fits if it is in a U shape. We bought a cover on Amazon to fit our L shaped layout and it works perfectly. This sectional looks great on our brand new deck and it's extremely comfortable. For the money you can not beat it!
zoey350
I bought this set after reading many of the positive reviews and I was having no luck finding something similar for a decent price. In 2018, it comes in 3 huge boxes, although the Fed Ex guy had no problem moving them on his own. Some of the previous reviews confuse me, as this set comes almost totally put together, all you have to do is attach 'feet' on each chair and the table. It took me all of about 10 minutes to attach the four feet on the table, using the 2 tools supplied. I had no issues attaching these, I have no idea why anyone would need power tools or anything special, as it only takes a few turns to tighten the bolts. Other than that, everything was packed great, its a simple design and the pieces all fit nicely in the boxes. I do not feel the set looks cheap, the brown rattan actually matches up great with a couple swivel chairs I bought 2 years ago. The cheap look is definitely in the feet, they have these silly metallic colored bands, don't know why they didn't just leave them black! The set is very low, at first I thought it must be a joke, but when I put the cushions on, and once the feet are on, I don't think I will notice at all. Of course I'm only 5 ft, so I may be biased on the height. I have it in an L shape, so I have 2 places in which I can comfortably stretch out for a nap.The cushions are very thick and firm, I like them. I will have to plan on a way to attach them as I can see they will be moving around. The only bad thing I have to say is that I was never offered the option of buying clips during checkout, I will have to see if I can find those. I sent an email to the company about that, but the answer I received had nothing to do with my question.
Myname?
We love the set! Read lots of reviews before getting it. Came with 2 small pillows for decor, also came with the clips to keep all chairs together. After clipping all the chairs, cushions are more secure and don't move around as much as other people complained about cushions moving too much. It also came with a protective cover which comes in handy for us. Don't have a proper picture to post unfortunately. Tips: use a drill to put the pieces together, I finished in less than an hour to put everything together. Also, the legs are a bit loose, I would suggest to tighten those a bit. Organize all the letters A-H as lots of parts (seats), helped a lot and not scrambling around looking for the right letter.
Jamie
I was looking for a patio set that was more on the sturdy side. This set was one of the few sets I could find with a per seat weight capacity of over 250 lbs(Its capacity is 360 lbs). This set is very sturdy and looks great in my patio. The assembly had good instructions but found the corner pieces difficult to tighten some of the bolts(they were in an awkward place). The cushions and pillows are comfortable, I do find the back to be a little low(I am very tall 6'7"), but still very comfortable. This set is fully modular and can be arranged in any way that you would like, which is great. The only downside is that the cover that comes with it only fits the set when it is arranged in 1 specific way(It is 1 large cover not individual pieces. As with most wicker furniture, the cushions do move around a bunch, so I put some friction mats under the cushions to help with that. All in all, I give this set a 5 out of 5 for value and sturdiness.
H
i like the colors and the option to reconfigure the seating. i did need to get velcro and staple the strips to the cushions so that they stay in place, but that seems to be the case with most outdoor furniture like this. overall good price and looks great. withstands the sun and morning dew so far.
Cristina
Great price and love the gray and beige color. Yes the cushions slip but this issue is easily fixed by using Velcro strips. Comes with a large cover but I’ll still be removing cushions when it rains. I measured my space before ordering and it fits perfectly! You can rearrange the seats any way you wish. It’s quite comfortable and sturdy!
Pammie B.
I purchased two of these sets to replace my deck seating. The sets are shipped in three boxes per set. One thing to be aware of is that the sets of boxes may get separated in the shipping process. The first delivery was only 4 boxes of the 6 total. I was concerned, as there was only one tracking number for the entire shipment which was marked “delivered”. I contacted the seller and received a reply in less than 24 hours with very specific tracking numbers for each box. The last two boxes arrived today as promised. I am really impressed with the customer service from Best Choice Products—quick, accurate, personable. The sectional is just as I expected. It was quite easy to assemble, as the parts consist of long bolts, short bolts, nuts and washers. I highly recommend using a power drill with a hex head bit to speed up the process. Do not be alarmed at how short the pieces look when you are assembling them. When you add the cushions, the size is really nice; even for my tall children that are 6’ and taller. The cushions are good quality. The material that the covers are made of is a little bit slick, but really water repellent and dries quickly. I am still working on my final arrangement of the pieces, and I love this purchase.
Dawn in Maryland
Like some, I panicked when my order came. Received 2 of 3 boxes and was convinced that I was going to be in trouble. Contacted the company who responded right away with another tracking number for the 3rd box. It arrived 2 days later (not sure why the boxes were split up but they were big so maybe didn't fit??) Assembly was tedious and would have gone smoother with better nuts but I plowed through. Happy I did because we love the convenience of moving each piece around to make different layouts. My daughter turns it into a tanning bed during the day and I change it back to a conversation layout for evenings.
PaulaG
I LOVE this furniture. I wanted a patio set just like this last year and it was either out of stock or the quality was just not there. The set arrived in 2 day from California...nothing was damaged....assembly was easy, just use a drill with the correct wrench and it goes much easier than trying to tighten bolts by hand. I have not assembled the table yet, I ran out of nuts so I may need to go buy more. The set fit perfectly in the corner of my covered porch. I highly recommend this product and Best Choice Products. Can I get a discount if I order another set, less the table?
china brown
Wow, what a beautiful piece for the patio. The furniture is sturdy, the cushions have just the right firmness. You will need to fasten them down with some velcrow and rug pad. I was skeptical because of all the negative reviews but this piece just transformed my whole space. The assembly was horrible. You will definitely need some power tools or you will be putting it together for hours. I did not put together the table it came with due to I already had the fire table. I couldn't believe the set came with a cover so I will be using that for the winter months. Overall, I am pleased with the set so far.