Our customers say Excellent
4.53
out of 5 based on
76087
reviews
Customer Reviews
3.7 out of 5
107 customer reviews
5 Stars
45%
4 Stars
22%
3 Stars
9%
2 Stars
4%
1 Stars
20%

Filtered to: 1 Star Ratings

I was going to order one until they raised the shipping from 50 to 80 dollars. O well I'll go somewhere else.


Third Party Review
Reviewed: 2023-09-19
Shipping 👎

👎👎👎👎


kevin jackson


Third Party Review
Reviewed: 2023-09-19
The merchandise is made of cheap materials

The media could not be loaded.  The bike broke in fifteen minutes


Eddie


Third Party Review
Reviewed: 2023-09-19
No hacer daño

Mucho problema


Diane S


Third Party Review
Reviewed: 2023-09-19
My battery won't charge and we've only had this bike a short time

My battery won't charge. We haven't even had this that long. It's not right to have to buy a $300 battery every couple of months. I don't understand


midnight


Third Party Review
Reviewed: 2023-09-19
No customer care. Bike did not work

Absolutely no customer care. Bike did not start up. Attempted to contact seller no call back no follow up. I had to stop payment on my credit card.



lefty rightler


Third Party Review
Reviewed: 2023-09-19
This bike was damaged

the chain bound up and bent the rear gear de railer ...... after 30 miles.......I had to carry the bike back ....... damaged after 2 days and they refused to replace or fix


Malcolm ButlerMalcolm Butler


Third Party Review
Reviewed: 2023-09-19
Awful experience from an Ignored customer

Bike was delivered defective, and because of battery type couldn’t return.. due to medical issues I was bed ridden for a month, after being SHOCKED! my care taker tried to send pic of the bent battery connectors, and I’ve just never heard back.


liz


Third Party Review
Reviewed: 2023-09-19
poor quality!

The new bike is defective and can’t be turned on after fully charging. Not sure the customer service will refund me. Don’t buy it, which is so annoying!


Noah Polizzotto


Third Party Review
Reviewed: 2023-09-19
Broken out of the box

Assembled the bike following all the instructions, charged up the battery and then it wouldn't turn on. I contacted the seller and they sent me a new display and the bike is still not turning on after installing the display. Overall I am very disappointed.


Steve


Third Party Review
Reviewed: 2023-09-19
If it breaks the company doesn't help you

The bike is pretty decent.. however the speedometer on mine started losing numbers on the liquid crystal display after about a month I contacted the company they responded saying theyd send me a new part- then nothing-after a month I contacted them again they said to contact them on their company website. after contacting on the website-nothing-worst customer service ever. I suggest not and I wouldn’t buy this from them again seeing as if its faulty you're screwed


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