Our customers say Excellent
4.53
out of 5 based on
76087
reviews
Customer Reviews
3.7 out of 5
107 customer reviews
5 Stars
45%
4 Stars
22%
3 Stars
9%
2 Stars
4%
1 Stars
20%

Filtered to: 1 Star Ratings

AllanAllan


Third Party Review
Reviewed: 2023-09-19
Many Manufactured Problems

So the EBike they are selling, the battery runs out faster than advertised, max speed is not as advertised (20kmp Max), the odotimer stopped working after 4 days. (After riding it for 1 mile it shows as the battery is dead.) So far it is sturdy but it has a lot of manufacture problems.You should buy Ebikes from another seller since this one doesn't accept returns with their defective Ebikes.


crystal e.


Third Party Review
Reviewed: 2023-09-19
It's junk! Don't buy

This bike is absolutely junk!


alex reedy


Third Party Review
Reviewed: 2023-09-19
Cheaply made

Everything rattles, brakes barely work, and they are so squeaky it’s embarrassing to even ride. Also only goes about 21 mph not the advertised 28 mph


yurguin A. slack


Third Party Review
Reviewed: 2023-09-19
After just 140 miles don't buy it

This product started to jolts after riding it for less then 140 miles. If you try contacting the manufacturers they want pictures and video of the problem which will be ok if the bike didn't jolts while riding it. I'm not going to put my self or endanger others just to see if the manufacturers helps me with a defective product. My loss until my asurion insurance kicks in next march. Beware.


josie M.


Third Party Review
Reviewed: 2023-09-19
Junk

My husband got his put together took it out for a test ride went to shift it and the deraler broke tried getting ahold of the company and the won't answer don't waist your money they are junk



Customer


Third Party Review
Reviewed: 2023-09-19
Poor customer service

Seller is not contacting me back about my warranty nothing but issues with this bike. Poor customer service


Anh


Third Party Review
Reviewed: 2023-09-19
The bike is very heavy, and big. The battery run out quickly.

The bike is very heavy, and big. The battery run out quickly and more important thing is this seller does not accept free return. The package is over 71lbs, I can not afford the return fee, now I am stuck with this bike and barely use.


Raul villalobos


Third Party Review
Reviewed: 2023-09-19
This product sucks and it's too expensive for what it lasts.

I hope they go out of business. They stopped responding to my emails when I requested my money back because their product sucked. It broke the same day I took it out for a ride. I sent an email to the company, and I said it's been very frustrating not being able to get someone to help me. But they didn't care. So please stay away from this cheap product.


Josefina Hernandez


Third Party Review
Reviewed: 2023-09-19
Very very t 😞

brakes did not work properly and now everything is not working very bad item to buy I definitely don't recommend it.


Andy A.


Third Party Review
Reviewed: 2023-09-19
WARNING - BRAKES FAIL

Brakes failed after about a dozen rides. My 14 year old son was going around a corner at our local park and the brakes did not engage causing him to fall and brake his arm. I do not recommend this ebike to anyone.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!