Our customers say Excellent
4.53
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Customer Reviews
4.4 out of 5
122 customer reviews
5 Stars
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4 Stars
30%
3 Stars
11%
2 Stars
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Filtered to: 4 Star Ratings

Elle


Third Party Review
Reviewed: 2023-08-14
Great product

Did not like the fact that this item was shipped to us without the base plate on the charger which holds the accessories. Tried multiple times to have seller send missing part to us, to no avail. The product itself is a great replacement for another brand of wand vac we had which was difficult to charge.


Customer Customer


Third Party Review
Reviewed: 2023-08-14
Didn’t come with back holder for attachments

I do like this vacuum! I just recently saw someone else share it and noticed theirs had a holder for the attachment parts and mine does not. I saw there was another review stating the same thing. This is actually my second one cuz my first one quit working after a couple months and shark was quick to replace it after a phone call. Neither one had the attachment holder with it in the back. I keep the attachments in a drawer which is not a big deal but annoying that it doesn’t have it when it should.


John Kamal


Third Party Review
Reviewed: 2023-08-14
Can't live without a Shark

I own three. You can clean your entire house in minutes if you're capable of bending a little. This product, however, can sometimes turn itself off soon after you start it; or you may have to turn it off and on to get it restarted. Just be patient; this is the shark's personality. Finally, if you see a fly at the window, just let the shark take care of it. I have sucked up hundreds.


Dallas Electronics Fan


Third Party Review
Reviewed: 2023-08-14
Strong suction, well made, ergonomic, highly recommended. Filter *must* be cleaned frequently..

Consumer Reports was my first stop before purchasing this. They're a great first step before purchasing something you have no experience with. This is a CR top pick. Vacuum Wars is also good resource.Short take:Truly powerful suction. Sophisticated external design. Ergonomically excellent. Here’s the important part: as long as the filter is removed and cleaned *frequently* and the tank is emptied more frequently than you would with a larger vac, expect reliable long term performance. The filter is very small and not as forgiving about being cleaned compared to larger vacs with larger filters. Filter removal and cleaning is easy, ~1-2 minute process. Great product. After ~15 months of usage, very happy customer.Long take:Probably stating the obvious, this is a great product in its swim lane but it won't replace a more capable vac with a larger ingress point, larger tank and more power. This is first and foremost a supplemental cleaning device for short duration vacuuming of small, light and dry debris. That said, I’ve found that it has enough performance overlap with larger and more powerful vacs to dramatically reduce the need for a larger vac.I like that it can be staged just about anywhere without drawing attention to itself. It's a design I'd expect from a Scandinavian or German design studio. It doesn't look like a science project or a Fisher Price child's toy as so many cordless hand vacs do.The motor is surprisingly powerful and more than up to the task of what this seems to be designed for. You'll get a confidence inspiring palm slap when testing it with your hand.Ergonomically, it's nearly perfect. It's long enough to reach the floor without having to stoop as much as you would with many other handheld vacs. Very comfortable to use. With the ~6 inch crevice tool attached, you’ll have additional reach for both floors and ceilings.Given the dock, it’s always ready to go. No preparation required. The dock is a tip back design which saves some vertical space. It measures 15” tall when docked. It fit easily underneath my kitchen countertop cabinets. The accessories mount single file behind the vac which keeps the front profile low. It mounts quickly and easily in the dock. No issues aligning with the charging contacts in the dock. It drops into place every time.The passageway into the collection tank measures approximately 1/4" x 1". Although this seems large enough for a variety of debris, my experience is that it has trouble pulling in solid objects larger and heavier than a pea.It does well with refrigerator debris - small onion skin remnants, packaging remnants, crumbs, coffee and pepper grounds, etc. It’s great for pet food crumbs and fur on hard floors, table and counter top debris, and window sills. It has the reach and slim size to work well in drawers and cabinets. It’s also great for debris on and around stove tops. It did a fair job with spider webs. I'd guess that it would be great for cat litter as well.It’s a decent basic car vac for anything within its reach. For detailing and to remove ground in debris, a more powerful and corded hose vac with a crevice tool and other attachments is a better choice. A corded vac will also provide unlimited run time. Most cordless hand vacs seem to have run times of about 9-15 minutes at high power which won’t be enough for some to get the job done.It might be the ultimate stairs vac. Light, one hand to use, the other to brace yourself as you move up the stairs. No cord to trip on or hose to manage. Good for everyone but great for people that might be a bit unsteady on their feet. The pet hair attachment exceeded my expectations on a thinly carpeted stairway and was almost as effective as using a powered beater brush. It did a great job of removing embedded dog fur from the stairs.Good insect capture device too - confirmed once with a large slow moving gnat on a wall and later with a medium sized cockroach on my garage floor. Note that large cockroaches might not make it through the intake into the tank but the suction will be enough to keep it attached to the intake until you dispose of it.Good bathroom vac. Stray hairs, nail clippings, small pieces of packaging, etc. I tried vacuuming single sheets of single ply TP. It pulled one sheet in easily, two stacked sheets pretty well but with three stacked sheets I had to help push it in. They did go in though. If you try this, remove the TP immediately after. The TP will block the filter intake and block air flow to the motor and exhaust.Photoshop alert: The advertised picture of this pulling in a raging torrent of cereal from about 3 inches off of a counter top was almost certainly created in Shark’s art department. It’s more than up to the task of vacuuming the cereal but you’ll have to be closer. To be fair, vacs rapidly lose suction power with distance. Even an inch can mean dramatically reduced suction. I'm not sure my 12 gallon, 5.5 horsepower shop vac would be able to do what the advertised picture shows.If vacuuming hair and pet fur on cloth and carpets is the primary battle, a more powerful corded vac with a hose attachment and beater brush is a better choice. Or a cordless handheld with a powered beater brush. For short duration clean ups, the WV201 and pet tool attachment works surprisingly well.Shark sells another cordless model called the Shark UltraCyclone Pet Pro Plus. I purchased this for a family member and can attest to its effectiveness with pet fur, hair and general debris. Compared to the WV201 wandvac, it’s larger, doesn’t have quite as much suction and does not have a user replaceable battery. That said, it has a surprisingly powerful motorized (not suction powered) anti-tangle beater brush attachment which is highly effective at what it’s designed for. The UltraCyclone is usually about about 20 dollars less than the WV201. With the motorized anti-tangle brush doing most of the work agitating and releasing debris, having a lot of suction isn’t as important. Two others to consider based on good reviews are the Bissell Pet Hair Eraser Handheld Vacuum and the Black+Decker 20V Max Dustbuster AdvancedClean+ Handheld Pet Vacuum.Frequent emptying of the tank will be required for optimal performance. I'd suggest emptying it after every use. Hold it over a trash can, release the access door and gently tap out the debris. Best to visually check the interior when doing this. Occasionally things like a small leaf or piece of plastic will hang and have to be pulled out. ~10-15 seconds from start to finish. Note that the tank door doesn’t always spring open fully. A light push or tap will be required when this happens. The tank door is removable which allows for easier cleaning.The filter should be cleaned frequently, significantly more so than larger vacs with larger tanks and filters which are more forgiving about the frequency of cleaning. I usually remove the filter and tap it out over a sink after 3-4 tanks. Doing so is quick and easy, ~1-2 minutes from start to finish. I occasionally take it outside along with another filter from another vacuum and blow out the filters and vacuums with compressed air. If you don’t have a compressor, a can of compressed air works just about as well and is useful for many other things.The filter that ships with this Shark is HEPA compliant. This is unusual for cordless hand vacs. The Vacuum Wars site did roundup of 15 cordless hand vacs in 2021. Only four did well with the HEPA test. This was one of the four that did well. HEPA compliance means that it will filter 99.97% of debris down to 0.30 microns. For reference, a human hair is roughly 70.00 microns thick and there are 25,400.00 microns per inch. I consider HEPA filtration to be a baseline requirement for residential vacuum cleaners. Given that I frequently use this in my kitchen, it’s good to know that the nearly invisible debris that HEPA filters catch is not spewing into food products, tableware, glassware, etc. If you are sensitive to airborne allergens and dust, HEPA filtration is important.Use caution when buying third party replacement filters within Amazon. Definitely read through the advertising and specs before purchasing. There are quite a few third party options but not all mention HEPA filtration. As of this writing, Shark charges $15.95 for one filter in its website. Unknown what the shipping charges are if any. Reference filter model # XHFWV200. Shark’s Amazon store front currently charges $24.95 for one filter. Third party suppliers sell multi-packs for far less. The least expensive I found was 8 for $15.95 or about $2.00 per. The only downside is that it’s almost impossible to know if third party filters from mystery suppliers are manufactured to the same performance/filtration specs as the original.Against Shark usage recommendations, I tried vacuuming small 13 mm steel screws I happened to spill but it wouldn’t pick them up. Curious but I guess the screws are heavy relative to their size. Not enough surface area for the vac to catch them I suppose.Among the ‘DO NOTS’ in the manual, Shark cautions end-users that this should not be used for drywall dust, fireplace ash, screws, nails, glass shards, etc. I’d add finely ground powders such as flour, talcum powder, baby powder, etc. Finely ground powders and ash will become impacted in the filter media and cut off airflow to the motor. When this happens, the motor can overheat. If finely ground powders and fireplace ash need to be vacuumed on a regular basis, an ash vac or shop vac with the appropriate filtration should be used. These are somewhat generic warnings given that most indoor residential vacuums should not be used for these things. That said, you can probably get away with vacuuming very small amounts of powders if the filter is removed immediately after, tapped out or blown out. Maybe even washed given that the filters are washable. Regardless, not recommended for this or any indoor residential vac.I read an Amazon review that said this was loud. Compared to other vacs I've used over the years, this seems to be marginally quieter than others I’ve used. I'm unfairly comparing this to larger vacs for the most part. Perhaps high-end vacs from companies such as Miele offer truly quiet vacs but I can't say from experience. Vacs are just loud. The only household vac I've used that was nearly silent was a whole-house model with the canister permanently mounted and isolated in the basement and a network of hose ports for an electric beater brush attachment installed around the house.Nitpick: The exhaust ports are side mounted and can stir up dust when working in tight spaces. A hose vac is a better choice for this type of cleaning. On the upside, this will reach into areas that many other hand vacs will not. Perhaps future revs of this vac will baffle or re-route the exhaust ports in such a way to mitigate this. Not an issue ~95% of the time.The instructions say to turn it on immediately after purchase and let it run until the battery is depleted. After doing so, it should be docked until it is fully charged. I didn't find anything in the manual about having to condition the battery more than once after unpacking it. It probably wouldn't hurt to do so once in a while but maybe not necessary. If you’re experiencing run time issues and have ruled out a clogged or highly restricted filter, it wouldn’t hurt to turn it on, let it run until depleted and then put it in the dock and try again after it’s fully charged.It should be docked at all times when not in use. Shark customer service says a charge is good for 9+ minutes. A video review I watched seems to confirm a run time of about 9.5 minutes. I haven't measured but experience with many other battery powered devices points in the direction of advertised info being somewhat optimistic or measured in a laboratory-like environment under ideal conditions with a new battery. Maybe not tested at all and calculated based on the motor’s power draw and battery specs. Probably best to assume that a charge is good for ~90% of advertised in real-world conditions. Li batteries lose capacity over time with charge cycles so a year or two in, expect less. If the battery fails out of the warranty period, Shark sells replacements. There are also third-party options.Note that among the customer reviews in Amazon, you’ll read two types of complaints about the battery life for this vac. One has to do with battery life of only about 8-10 minutes. This is normal. Shark says this will provide 9+ minutes of run time so the estimated 8-10 minute complaint is a non-issue.The other type of complaint has to do with the vac powering itself down very quickly after turning it on. I have this model and the WV403BR. It’s likely that the WV201 has a thermistor or logic circuitry that will shut it down if airflow is reduced to a point where the motor starts to overheat. This is why it's important to empty the tank and clean the filter frequently. Doing so will keep airflow optimal. I’ll speculate that the end-users in question were not cleaning the filters as frequently as needed. It could also be that they don’t know how to remove the filters to clean them. Or maybe the filter reached the end of its service life and needs to be replaced. The filter is mounted in a small housing which slides into a recessed area. It’s not visible when installed. Very little will kill a vac motor more quickly than blocking or greatly restricting the air flow necessary to keep vac motors within the thermal limits of their design.If and when the battery needs to be replaced, it’s easy to do. The battery is user replaceable but unlike the Shark WV403BR wandvac which is very similar to the WV201, this does not have a pinch-to-release battery design. Instead, it has slots which will require a small pry tool. I’d recommend an automotive pry tool for plastics and delicate surfaces. They’re cheap and useful. They’re made from ABS (I think) and won’t gouge plastics. You can also use a flat head screwdriver but it’s likely to leave small gouges. If using a screwdriver, I’d suggest using a flathead (aka slotted) screwdriver that measures at least 3/8” wide along the blade. The battery release slots are 1/2” inch long.Very useful product. Definitely recommended. In my experience, it's become one of those products that I wouldn't want to be without. Max convenience, time saving and high performing. Nice work Shark.Lastly, avoid the shameless mystery companies that were quick to copy or closely emulate the design and sell at less cost. Shark is a well established brand at this point and is backed by solid and responsive customer service.


David Coleman


Third Party Review
Reviewed: 2023-07-03
4.0 out of 5 stars

Lite and easy to use and has good suction. However, with a full charge, the batter battery life is less than five minutes. You need to continually turn off the vacuum to achieve anything near acceptable battery life.



Kristen


Third Party Review
Reviewed: 2023-07-03
4.0 out of 5 stars

This is great for spot cleaning crumbs, dog hair etc from my hard floors, table tops and my sons play pen. However the battery does die quickly so I have to turn it off and on while I move from one area to another to make it last long enough. Probably no more than 10 minutes. Suction is very good but when you put on the long extension attachment I feel it's not as strong. I like that it's light weight, easy to clean the bin and has useful attachments.


Dallas Electronics Fan


Third Party Review
Reviewed: 2023-06-08
Excellent design, relatively powerful, requires frequent filter cleaning..

Consumer Reports was my first stop before purchasing this. They're an excellent first step before purchasing something you have no experience with. This is a CR top pick. Vacuum Wars is also a good resource. Probably stating the obvious, this is a great product in its swim lane but it won't replace a more capable vac with a larger ingress point, larger tank and more power. This is strictly a supplemental cleaning device for short duration vacuuming of small, light and dry debris. That said, I’ve found that this has enough performance overlap with larger and more powerful vacs to greatly reduce the need for a larger vac. The motor is surprisingly powerful relative to the vac's size and more than up to the task of what this seems to be designed for. You'll get a confidence inspiring palm slap when testing it with your hand. I like that it can be staged just about anywhere without drawing attention to itself. It's a design I'd expect from a Scandinavian or German design studio. Sleek and sophisticated. It doesn't look like a science project or a Fisher Price child's toy as some hand vacs do. Ergonomically, it's nearly perfect. It's long enough to reach the floor without having to stoop as much as you would with many other handheld vacs. With the crevice tool attached, you'll have an additional ~6 inches to work with making it even easier to reach floors and ceilings. For those that might be concerned about dropping it, a wrist lanyard will help. This Shark isn't slippery or otherwise more likely to drop than most handheld devices I have experience with but a lanyard might save some grief. Great in the kitchen and eating areas. It does well with refrigerator debris, small onion skin remnants, packaging remnants, crumbs, coffee and pepper grounds, etc. It did well with with pet food crumbs and fur on hard floors, table and counter top debris, window sills, drawers and cabinets. It’s also good for debris on and around stove tops. It did reasonably well with spider webs. Good live insect capture device too - confirmed once with a large slow moving gnat. The ingress point has a small spring loaded door. When powered on, the door remains open. When turned off, the door snaps shut preventing the insect from escaping and debris from falling out. Good in bathrooms too. Stray hairs, nail clippings, small packaging remnants, etc. To see what it's capable of, I tried vacuuming sheets of single ply TP. It completely pulled in one sheet and then two stacked sheets. It wouldn't quite pull in three stacked sheets but I gave it a push and it went in. Note that if you try this, remove it immediately after. Doing this will cover up the filter and block air flow into the vac. This can result in the motor overheating. It might be the ultimate stairs vac. Light, one hand to use, the other to brace yourself as you move up the stairs. No cord to trip on or hose to manage. Safer for those that might be a bit unsteady on their feet. Stowage of the two accessories is single file behind the vac in the included dock/charging station. This keeps the front profile low, inconspicuous and space saving. Given the dock, it's always ready to go. No searching for an external battery or otherwise having to prepare for usage. The vac mounts quickly and securely in the dock. No issues having to align it with the charging contacts. The dock is a tip-back design which saves some vertical space. It's 14 7/8" at it's highest point. It fit well underneath my kitchen counter top cabinets. One of the accessories is what Shark markets as a "multi-surface pet tool". The other is a crevice tool with a folding brush. Both work pretty well but for larger areas a vac with a beater brush is a better choice. Note that Shark sells several variants of the WandVac. One variant is the WV403BR which has a powerful motorized (not suction powered) beater brush attachment. I have both models in different locations and can attest to the WV403BR's effectiveness with fur and hair on cloth and carpets. Unfortunately, It seems to be discontinued. An alternative if pet fur and hair removal from cloth and carpets is the primary battle, Shark's UltraCyclone Pet Pro Plus seems to be a good choice. It's larger, less powerful than the WandVac and does not have a user replaceable battery. That said, it's about 20 dollars less at current pricing and seems to be good at what it's designed to do. With the anti-tangle beater brush doing most of the work, having a lot of suction isn't as important. Other well reviewed cordless handvacs for fur and hair on cloth and carpets are the Black +Decker Furbuster, the Bissell Pet Hair Eraser and Eufy's (an Anker sub-brand) HomeVac H30 Mate. The passageway into the WV201's collection tank measures approximately 1/4" x 1". Although this seems large enough for a variety of debris, my experience is that it has trouble pulling in things larger and heavier than a pea. It does a decent job of picking up debris from car interiors but a corded and more powerful hose vac and crevice tool will be required for detailing and to remove ground-in debris. Also for the the unlimited run time. A cordless vac may not be enough to get the job done for some. I tried vacuuming small 13 mm steel screws I happened to spill but it wouldn’t pick them up. Not even one screw. Curious but I guess the screws are heavy relative to their size. Not enough surface area for the vac to catch them I suppose. Note that Shark warns end-users to avoid things like things like screws, nails, glass and similar objects that risk physically damaging the vac. Among the 'DO NOTS' in the manual, Shark warns end-users to avoid things like dry wall dust and ash. I'd add finely ground powders such as talcum and baby powder. Finely ground powders, drywall dust and ash can choke the filter resulting in the motor overheating from lack of air flow. It probably won't hurt to vacuum very small amounts (1/2 tablespoon?) as long as the filter is removed and cleaned immediately after. These are somewhat generic warnings as most indoor residential vacs should not be used for these things. If fireplace ash and things like drywall dust need to be vacuumed regularly, an ash vac or shop vac with the appropriate filtration should be used. Photoshop alert: The advertised picture of this pulling in a raging torrent of cereal from about 3 inches off of a counter top was almost certainly created in Shark’s art department. It’s more than up to the task of vacuuming the cereal but you’ll have to be closer. To be fair, vacs rapidly lose suction power with distance. Even an inch can mean dramatically reduced suction. I'm not sure my 12 gallon, 5.5 horsepower shop vac would be able to do what the advertised picture shows. I read an Amazon review that said this was loud. Compared to other vacs I've used over the years, this seems to be quieter than all of them. I'm unfairly comparing this to larger vacs for the most part. Perhaps high-end vacs from companies such as Miele offer truly quiet vacs but I can't say from experience. Vacs are just loud. The only household vac I've used that was nearly silent was a whole-house model with the canister permanently mounted and isolated in the basement and a network of hose ports for an electric beater brush attachment installed around the house. Nitpick: The exhaust ports are side mounted and can stir up dust when working in tight spaces. A hose vac is a better choice for this type of cleaning. On the upside, this will reach into areas that many other hand vacs will not. Perhaps future revs of this vac will baffle or re-route the exhaust ports in such a way to mitigate this. Not an issue ~95% of the time. It should be docked at all times when not in use. Shark customer service says a charge is good for 9+ minutes. I haven't measured but it may well do this. One video reviewer got slightly more than 9.5 minutes. Regardless, my experience with many other battery powered devices points in the direction of advertised info being somewhat optimistic or measured in a laboratory-like environment under ideal conditions with a new battery. Maybe not tested at all and calculated based on the motor’s power draw and battery specs. Probably best to assume that a charge is good for ~90% of advertised in real-world conditions and when new. Batteries lose capacity over time with charge cycles so a year or two in, expect less. True of all Li batteries that I'm aware of. If the battery fails out of the warranty period, Shark sells replacements. There are also third-party options. The instructions say to turn it on immediately after purchase and let it run until the battery is depleted. After doing so, it should be docked until it is fully charged. I didn't find anything in the manual about having to condition the battery more than once after unpacking it. It probably wouldn't hurt to do so once in a while but maybe not necessary. Having to manually condition batteries is unusual these days. It used to be common for NiCad batteries which had memory issues but not so much for modern Li batteries. A lot of modern Li batteries and the products they power have so-called smart chargers and/or software in the devices that controls how and when the devices are charged. They do this to maximize the run time and service life of the batteries. Apple products, Ego products, Teslas and so on. Unknown if this vac's dock/charger and/or the device itself has battery management capability. Frequent cleaning will be required for optimal performance. Larger vacs with larger filters and tanks are more forgiving about the frequency of cleaning. Given that this vac has significant performance overlap with a larger vac and will be used for many of the same things as a larger vac, it would be advisable to empty it after every use. Doing so is quick and easy. Hold it over a trash can, release the access door and gently tap out the debris. Best to visually check the interior when doing this. Occasionally things like a small leaf or piece of plastic will hang and have to be pulled out. Sometimes the door doesn't spring open fully so a light tap will be needed to help it. A more thorough cleaning will be necessary from time to time. Although you can tap out the filter over a sink or trash can, I prefer to take it outside, remove the filter and then blow out the filter. Compressed air seems to do the best job with the filter and will also allow for the cleaning of the interior of the tank and intake. If a compressor isn't available, a can of compressed air works just as well and is useful for many other things. Note that the filters aren’t ‘forever’ filters. They are washable and seem to last a long time but there will come a point where they will no longer perform as effectively as new filters. Inexpensive replacements are available from Shark and third-party resellers. Note that there seems to be at least three third party options for filters within Amazon. Only one of the three I checked advertised HEPA filtration. Best to read the advertising carefully when purchasing. I read two reviews that said it stopped working shortly after turning it on. It's possible that this is battery related but more likely is that this has logic circuitry and/or a thermistor that will shut it down if it senses excessive heat and/or restricted air flow. Very little will kill a vac motor more quickly than blocking or restricting the airflow necessary for the motor to stay within the thermal limits of its design. I'll speculate that the end-users did not know how to remove and clean the filter or did not realize that this vac's filter will require more frequent cleaning than a larger vac will. The filter mounts in a small housing which slides into a recessed area. Once installed, it's not obvious. To remove it, there's a slider on the bottom of the vac. Open the tank, use the slider to push the housing out, remove the housing and then remove the filter from the housing. Update, 02/22/23: I initially stated that I wasn’t sure if the filter provided with the purchase of this vac is HEPA compliant. The Vacuum Wars site did a HEPA test on this model and it passed. Lacking info to the contrary, apparently this vac is in fact HEPA compliant. Very good to know especially for those that suffer from allergies. HEPA compliance means that it will filter 99.97% of debris down to 0.30 microns. For reference, a human hair is roughly 70.00 microns thick and there are 25,400.00 microns per inch. Interestingly, when Vacuum Wars did a round-up of 15 hand vacs in 2021, only four of the fifteen did well with HEPA filtration. This Shark (WV201) was one of the four that passed the HEPA test. Among the eleven that did not do well was the Dyson V7 Trigger, a $544.88 hand vac (at current pricing). I'm not singling out Dyson but it stands out given the price. At this price point, I'd expect top tier performance in every category, especially filtration. I consider HEPA filtration to be a base line requirement for any indoor residential vacuum. Speaking of pricing, the WV201 often seems to swing between about 99 and 130 dollars within Amazon. Definitely keep an eye on prices before purchasing. Very useful product. Definitely recommended. In my experience, it's become one of those products that I wouldn't want to be without. Max convenience, time saving and high performing. Nice work Shark. Lastly, avoid the shameless mystery companies that were quick to copy or closely emulate the design and sell at less cost. Shark is a well established brand at this point and is backed by solid customer service.


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