Our customers say Excellent
4.53
out of 5 based on
76090
reviews
Customer Reviews
4.4 out of 5
122 customer reviews
5 Stars
56%
4 Stars
30%
3 Stars
11%
2 Stars
2%
1 Stars
1%

RB


Third Party Review
Reviewed: 2023-08-14
My new favorite

Best hand held vacuum I've ever had. Impressed by the suction power. I bought this to pick up the mess from mealtime with the kids, but also the random pet hair, and various little crumbs throughout the house. Does a great job, quick and efficient! Long lasting battery life, easy to clean.


eaglejet


Third Party Review
Reviewed: 2023-08-14
Cool

Very cool design that is a pleasure to use, works well and not very noisy. Highly recommend


mercantile man


Third Party Review
Reviewed: 2023-08-14
Life Saver

Great !! Use it almost everyday.. quick pickup .. easy to handle!!


SaltLady


Third Party Review
Reviewed: 2023-08-14
Small package, BIG power!

I just purchased my second one of these (one downstairs, one up). I can't say enough good about this little powerhouse. Suction like you wouldn't believe, very small footprint, storage for the extra tools. Shark really has a winning product here. Do not hesitate!


Lh


Third Party Review
Reviewed: 2023-08-14
Works well

I love this little vacuum. I use it everywhere.



Dennis K


Third Party Review
Reviewed: 2023-08-14
Shark vacuum

I’ve had several and held vacuums over the years. This is by far the best of the best. if you don’t buy this, you’re making a mistake no.


Peg Lawhorn


Third Party Review
Reviewed: 2023-08-14
Convenience

This wand is very handy. For anything and (almost) everything! I clean under kitchen counters, corner boards or quarter-round boards. I even use it for some furniture. It’s great for quickly picking up crumbs rather than have to do full out vacuuming.


Jack Goldsmith, ,


Third Party Review
Reviewed: 2023-08-14
terrific machine

I recently had my tile removed and new tile installed. The concrete dust is unbelievable but this little wand works better than the air cleaners and vacuum cleaner. Best money I have spent in years.


Dallas Electronics Fan


Third Party Review
Reviewed: 2023-06-08
Excellent design, relatively powerful, requires frequent filter cleaning..

Consumer Reports was my first stop before purchasing this. They're an excellent first step before purchasing something you have no experience with. This is a CR top pick. Vacuum Wars is also a good resource. Probably stating the obvious, this is a great product in its swim lane but it won't replace a more capable vac with a larger ingress point, larger tank and more power. This is strictly a supplemental cleaning device for short duration vacuuming of small, light and dry debris. That said, I’ve found that this has enough performance overlap with larger and more powerful vacs to greatly reduce the need for a larger vac. The motor is surprisingly powerful relative to the vac's size and more than up to the task of what this seems to be designed for. You'll get a confidence inspiring palm slap when testing it with your hand. I like that it can be staged just about anywhere without drawing attention to itself. It's a design I'd expect from a Scandinavian or German design studio. Sleek and sophisticated. It doesn't look like a science project or a Fisher Price child's toy as some hand vacs do. Ergonomically, it's nearly perfect. It's long enough to reach the floor without having to stoop as much as you would with many other handheld vacs. With the crevice tool attached, you'll have an additional ~6 inches to work with making it even easier to reach floors and ceilings. For those that might be concerned about dropping it, a wrist lanyard will help. This Shark isn't slippery or otherwise more likely to drop than most handheld devices I have experience with but a lanyard might save some grief. Great in the kitchen and eating areas. It does well with refrigerator debris, small onion skin remnants, packaging remnants, crumbs, coffee and pepper grounds, etc. It did well with with pet food crumbs and fur on hard floors, table and counter top debris, window sills, drawers and cabinets. It’s also good for debris on and around stove tops. It did reasonably well with spider webs. Good live insect capture device too - confirmed once with a large slow moving gnat. The ingress point has a small spring loaded door. When powered on, the door remains open. When turned off, the door snaps shut preventing the insect from escaping and debris from falling out. Good in bathrooms too. Stray hairs, nail clippings, small packaging remnants, etc. To see what it's capable of, I tried vacuuming sheets of single ply TP. It completely pulled in one sheet and then two stacked sheets. It wouldn't quite pull in three stacked sheets but I gave it a push and it went in. Note that if you try this, remove it immediately after. Doing this will cover up the filter and block air flow into the vac. This can result in the motor overheating. It might be the ultimate stairs vac. Light, one hand to use, the other to brace yourself as you move up the stairs. No cord to trip on or hose to manage. Safer for those that might be a bit unsteady on their feet. Stowage of the two accessories is single file behind the vac in the included dock/charging station. This keeps the front profile low, inconspicuous and space saving. Given the dock, it's always ready to go. No searching for an external battery or otherwise having to prepare for usage. The vac mounts quickly and securely in the dock. No issues having to align it with the charging contacts. The dock is a tip-back design which saves some vertical space. It's 14 7/8" at it's highest point. It fit well underneath my kitchen counter top cabinets. One of the accessories is what Shark markets as a "multi-surface pet tool". The other is a crevice tool with a folding brush. Both work pretty well but for larger areas a vac with a beater brush is a better choice. Note that Shark sells several variants of the WandVac. One variant is the WV403BR which has a powerful motorized (not suction powered) beater brush attachment. I have both models in different locations and can attest to the WV403BR's effectiveness with fur and hair on cloth and carpets. Unfortunately, It seems to be discontinued. An alternative if pet fur and hair removal from cloth and carpets is the primary battle, Shark's UltraCyclone Pet Pro Plus seems to be a good choice. It's larger, less powerful than the WandVac and does not have a user replaceable battery. That said, it's about 20 dollars less at current pricing and seems to be good at what it's designed to do. With the anti-tangle beater brush doing most of the work, having a lot of suction isn't as important. Other well reviewed cordless handvacs for fur and hair on cloth and carpets are the Black +Decker Furbuster, the Bissell Pet Hair Eraser and Eufy's (an Anker sub-brand) HomeVac H30 Mate. The passageway into the WV201's collection tank measures approximately 1/4" x 1". Although this seems large enough for a variety of debris, my experience is that it has trouble pulling in things larger and heavier than a pea. It does a decent job of picking up debris from car interiors but a corded and more powerful hose vac and crevice tool will be required for detailing and to remove ground-in debris. Also for the the unlimited run time. A cordless vac may not be enough to get the job done for some. I tried vacuuming small 13 mm steel screws I happened to spill but it wouldn’t pick them up. Not even one screw. Curious but I guess the screws are heavy relative to their size. Not enough surface area for the vac to catch them I suppose. Note that Shark warns end-users to avoid things like things like screws, nails, glass and similar objects that risk physically damaging the vac. Among the 'DO NOTS' in the manual, Shark warns end-users to avoid things like dry wall dust and ash. I'd add finely ground powders such as talcum and baby powder. Finely ground powders, drywall dust and ash can choke the filter resulting in the motor overheating from lack of air flow. It probably won't hurt to vacuum very small amounts (1/2 tablespoon?) as long as the filter is removed and cleaned immediately after. These are somewhat generic warnings as most indoor residential vacs should not be used for these things. If fireplace ash and things like drywall dust need to be vacuumed regularly, an ash vac or shop vac with the appropriate filtration should be used. Photoshop alert: The advertised picture of this pulling in a raging torrent of cereal from about 3 inches off of a counter top was almost certainly created in Shark’s art department. It’s more than up to the task of vacuuming the cereal but you’ll have to be closer. To be fair, vacs rapidly lose suction power with distance. Even an inch can mean dramatically reduced suction. I'm not sure my 12 gallon, 5.5 horsepower shop vac would be able to do what the advertised picture shows. I read an Amazon review that said this was loud. Compared to other vacs I've used over the years, this seems to be quieter than all of them. I'm unfairly comparing this to larger vacs for the most part. Perhaps high-end vacs from companies such as Miele offer truly quiet vacs but I can't say from experience. Vacs are just loud. The only household vac I've used that was nearly silent was a whole-house model with the canister permanently mounted and isolated in the basement and a network of hose ports for an electric beater brush attachment installed around the house. Nitpick: The exhaust ports are side mounted and can stir up dust when working in tight spaces. A hose vac is a better choice for this type of cleaning. On the upside, this will reach into areas that many other hand vacs will not. Perhaps future revs of this vac will baffle or re-route the exhaust ports in such a way to mitigate this. Not an issue ~95% of the time. It should be docked at all times when not in use. Shark customer service says a charge is good for 9+ minutes. I haven't measured but it may well do this. One video reviewer got slightly more than 9.5 minutes. Regardless, my experience with many other battery powered devices points in the direction of advertised info being somewhat optimistic or measured in a laboratory-like environment under ideal conditions with a new battery. Maybe not tested at all and calculated based on the motor’s power draw and battery specs. Probably best to assume that a charge is good for ~90% of advertised in real-world conditions and when new. Batteries lose capacity over time with charge cycles so a year or two in, expect less. True of all Li batteries that I'm aware of. If the battery fails out of the warranty period, Shark sells replacements. There are also third-party options. The instructions say to turn it on immediately after purchase and let it run until the battery is depleted. After doing so, it should be docked until it is fully charged. I didn't find anything in the manual about having to condition the battery more than once after unpacking it. It probably wouldn't hurt to do so once in a while but maybe not necessary. Having to manually condition batteries is unusual these days. It used to be common for NiCad batteries which had memory issues but not so much for modern Li batteries. A lot of modern Li batteries and the products they power have so-called smart chargers and/or software in the devices that controls how and when the devices are charged. They do this to maximize the run time and service life of the batteries. Apple products, Ego products, Teslas and so on. Unknown if this vac's dock/charger and/or the device itself has battery management capability. Frequent cleaning will be required for optimal performance. Larger vacs with larger filters and tanks are more forgiving about the frequency of cleaning. Given that this vac has significant performance overlap with a larger vac and will be used for many of the same things as a larger vac, it would be advisable to empty it after every use. Doing so is quick and easy. Hold it over a trash can, release the access door and gently tap out the debris. Best to visually check the interior when doing this. Occasionally things like a small leaf or piece of plastic will hang and have to be pulled out. Sometimes the door doesn't spring open fully so a light tap will be needed to help it. A more thorough cleaning will be necessary from time to time. Although you can tap out the filter over a sink or trash can, I prefer to take it outside, remove the filter and then blow out the filter. Compressed air seems to do the best job with the filter and will also allow for the cleaning of the interior of the tank and intake. If a compressor isn't available, a can of compressed air works just as well and is useful for many other things. Note that the filters aren’t ‘forever’ filters. They are washable and seem to last a long time but there will come a point where they will no longer perform as effectively as new filters. Inexpensive replacements are available from Shark and third-party resellers. Note that there seems to be at least three third party options for filters within Amazon. Only one of the three I checked advertised HEPA filtration. Best to read the advertising carefully when purchasing. I read two reviews that said it stopped working shortly after turning it on. It's possible that this is battery related but more likely is that this has logic circuitry and/or a thermistor that will shut it down if it senses excessive heat and/or restricted air flow. Very little will kill a vac motor more quickly than blocking or restricting the airflow necessary for the motor to stay within the thermal limits of its design. I'll speculate that the end-users did not know how to remove and clean the filter or did not realize that this vac's filter will require more frequent cleaning than a larger vac will. The filter mounts in a small housing which slides into a recessed area. Once installed, it's not obvious. To remove it, there's a slider on the bottom of the vac. Open the tank, use the slider to push the housing out, remove the housing and then remove the filter from the housing. Update, 02/22/23: I initially stated that I wasn’t sure if the filter provided with the purchase of this vac is HEPA compliant. The Vacuum Wars site did a HEPA test on this model and it passed. Lacking info to the contrary, apparently this vac is in fact HEPA compliant. Very good to know especially for those that suffer from allergies. HEPA compliance means that it will filter 99.97% of debris down to 0.30 microns. For reference, a human hair is roughly 70.00 microns thick and there are 25,400.00 microns per inch. Interestingly, when Vacuum Wars did a round-up of 15 hand vacs in 2021, only four of the fifteen did well with HEPA filtration. This Shark (WV201) was one of the four that passed the HEPA test. Among the eleven that did not do well was the Dyson V7 Trigger, a $544.88 hand vac (at current pricing). I'm not singling out Dyson but it stands out given the price. At this price point, I'd expect top tier performance in every category, especially filtration. I consider HEPA filtration to be a base line requirement for any indoor residential vacuum. Speaking of pricing, the WV201 often seems to swing between about 99 and 130 dollars within Amazon. Definitely keep an eye on prices before purchasing. Very useful product. Definitely recommended. In my experience, it's become one of those products that I wouldn't want to be without. Max convenience, time saving and high performing. Nice work Shark. Lastly, avoid the shameless mystery companies that were quick to copy or closely emulate the design and sell at less cost. Shark is a well established brand at this point and is backed by solid customer service.


Kristen


Third Party Review
Reviewed: 2023-07-03
4.0 out of 5 stars

This is great for spot cleaning crumbs, dog hair etc from my hard floors, table tops and my sons play pen. However the battery does die quickly so I have to turn it off and on while I move from one area to another to make it last long enough. Probably no more than 10 minutes. Suction is very good but when you put on the long extension attachment I feel it's not as strong. I like that it's light weight, easy to clean the bin and has useful attachments.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!