Our customers say Excellent
4.53
out of 5 based on
76083
reviews
Customer Reviews
4.0 out of 5
111 customer reviews
5 Stars
54%
4 Stars
22%
3 Stars
3%
2 Stars
13%
1 Stars
9%

Kevin Ng


Third Party Review
Reviewed: 2023-11-17
Stopped working BUT! Excellent customer service

The media could not be loaded.  stopped working right after the return window, but their customer service was great! buy this with confidence that they will stand behind this product


BzB


Third Party Review
Reviewed: 2023-11-17
Works great!

Great for use with items that have small components. Being powered makes most work easy and fast. Great build quality and looks.


Mark Harrison


Third Party Review
Reviewed: 2023-11-17
Very excellent, saves a lot of time

Functions well, I like it. Hope there is an easy way to get replacement tips


Michael Innerbichler


Third Party Review
Reviewed: 2023-11-17
Very good for small stuff. Get the Nex s1 pro for bigger stuff

It's nice and very easy to use but I thought I could use it for more then just small pc stuff like putting together a pre build bookshelf. It's not very strong so only use it for very small projectsUpdate: after the customer service reached out to me they introduced me to thier Nex S1 pro and this thing is amazing! If you want bigger stuff to work on get that one!


Mike


Third Party Review
Reviewed: 2023-11-17
Great, while it lasted, but awesome support!

Update:Contacted support. They responded quickly. Sent a replacement quickly.Great customer support!I'll be a little easier on this one. Glad to have it back.Original:Bought this in July, used it a few times, and it was great.Pulled it out today and heard the gears grind while removing some screws using the hi torque setting.Now it doesn't work in either direction. Pretty sure the gears inside are stripped.Pretty sad since it was driven by its own torque limited motor control.Hoping the seller sees this, and I will be reaching out to them. I'll update review depending on their customer service.



Brian Escobedo


Third Party Review
Reviewed: 2023-11-17
Broke after a couple uses

Edit: they have replaced the screwdriver as soon as they saw this message no questions asked. They have gone above and beyond with providing me a new one. Super thankful.Original: This screw driver broke after trying to screw in my gpu. I didn’t think it would just stop working on normal every day uses but unfortunately it did. Would not recommend


TI22


Third Party Review
Reviewed: 2023-11-17
Great service and product

This is not a heavy duty tool and shouldn't be used like one. However, only after a month of light use, it stripped on me. I contacted support and they diagnosed and sent a replacement very fast. One of the more memorable good experiences I have had where a seller stands behind their product. It has been working good ever since. Still need to be gentle but my last unit seems like a fluke


Andrew Brodsky


Third Party Review
Reviewed: 2023-11-17
Every Person Needs This!

I got this during Prime Day and I have been obsessed with it ever since. I wish I had more things to fix. Previously I would use manual tools to fix small things, but this screwdriver is perfect. It's sleek with the right amount of torque. I love the case and design. If you ever fix small things you need this right now!


Ibrahim Khoury


Third Party Review
Reviewed: 2023-11-17
Great product,

Love the power and size, the magnetized case with all the bits. I like the bits being long for additional reach !! Recharges very quick.


Some guy


Third Party Review
Reviewed: 2023-11-17
My favorite set

This is easily my favorite set I've owned to date. Everything just seems to work. I haven't had any issues with magnification not working. I do wish there was an option for more torque, but it's become a staple with any tinkering or hardware teardowns I do.


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