Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.1 out of 5
94 customer reviews
5 Stars
62%
4 Stars
7%
3 Stars
16%
2 Stars
5%
1 Stars
10%

Filtered to: 3 Star Ratings

Stephanie Sims


Third Party Review
Reviewed: 2023-06-22
3.0 out of 5 stars

Had to return bc it does not stand up on its own. You would have to lean it against a wall which just doesn’t work for us. I was really disappointed bc the reviews were good but that is a dealbreaker. It’s also really heavy on top where you hold it. Just all around awkward.


GrannyLu


Third Party Review
Reviewed: 2023-06-22
3.0 out of 5 stars

I really do like this vac. It picks up nicely and works great on edges. I gave it only 3 stars as it is too top heavy to stand upright without leaning it against some sturdy.


Jennifer


Third Party Review
Reviewed: 2023-06-22
3.0 out of 5 stars

the vacuum is top heavy, it doesn't stand up on it's own, falls over very easily and it wasn't easy to maneuver. It has great suction, I like Shark products, but overall wasn't worth it on this one, I'm returning it.


SDY


Third Party Review
Reviewed: 2023-06-22
3.0 out of 5 stars

I bought this vacuum to replace a cordless one that was not powerful enough. This one is definitely powerful, and it's super easy to clean. On that front I'm very happy. BUT- it's so loud it hurts my ears. I use it with a pair of headphones on. Also the powercord is not easy to wrap and it's not long enough. It's probably ok for an apartment but if you have a large house you have to constantly unplug/replug it. Perhaps for a new model they'll consider a retractable cord that is longer, and some way to muffle the noise?


Customer


Third Party Review
Reviewed: 2023-06-22
3.0 out of 5 stars

The suction is good and it seemed to handle long hair (I've only used it once) but even with the odor neutralizing thing turned off, you can still smell it. If you are sensitive to fragrances, I'd buy something else.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!