Our customers say Excellent
4.53
out of 5 based on
76077
reviews
Customer Reviews
4.2 out of 5
193 customer reviews
5 Stars
76%
4 Stars
2%
3 Stars
5%
2 Stars
7%
1 Stars
11%

nala15


Third Party Review
Reviewed: 2024-08-19
LEAD IN MIXING ATTACHMENTS

Nothing against Magnolia, but KitchenAid should NOT be purchased by anyone, especially anyone with children. Their products have lead in the mixing attachments, and the company is doing nothing to fix it. Third party testing shows 300+ppm lead and KitchenAid denies it. They do sell stainless steel attachments, but you have to purchase them separately. They’re knowingly selling you leaded items. Don’t waste your money on this company.


RYur


Third Party Review
Reviewed: 2024-08-19
Scratches

I received this item as a gift and the first one had a scratch on the side like mentioned in previous reviews. So, I brought it back, swapped it with another one, and when I took it out of the box it had the SAME scratch on it. It’s just frustrating that now I am having to go out of my way again to exchange it for a third time in hopes that the scratch isn’t there.


Gregg


Third Party Review
Reviewed: 2024-08-19
Broke in less than 6 months

I purchased this mixer at the end of March 2022. I used it possibly 5×l times. 3 out of those five Where to make ice cream and the other two chocolate chip cookies. So no hard use by any means. Today I went to use it to make another batch of cookies and it made a loud click and started grinding noise now it will not rotate.


Charlotte


Third Party Review
Reviewed: 2024-08-19
Stand Mixer

Love the color, but broke after less than 10 uses. Kitchen Aid only would send me a red one which I’m not interested in.


Diana


Third Party Review
Reviewed: 2024-08-19
Shameful

I bought the Hearth & Hand Kitchenaid as a Christmas gift for my son and he used it once & said it worked. He tried to use it a second time & it wouldn’t even turn on. Kitchen Aid this should never happen when you spend this much money on something, it should not break this quickly. I read other reviews before I purchased it and saw that some people had the same problem, and that, is totally unacceptable! He did make some phone calls and they said that they had a red one, which is the one color that he does not like. This is just shameful and disgusting. I purchased it through Target but I know it’s not their fault. Sad, just sad.



Cami0360


Third Party Review
Reviewed: 2024-08-19
Christmas memories ruined

My daughter never thought she would get this as it was so expensive. When she opened it Christmas morning she literally screamed with happiness. I was so proud to give it to her. Planning for her to be able to help cook Xmas dinner. She opened the box right away and said the styrofoam is broken. We didn’t understand as the box looked ok. She went to pull it out and broken styrofoam with no bowl, no attachments and looked used. She was heartbroken. I was sad and then mad. To pay close to $400.00 (which was supposed to be on sale) and have this happen literally ruined our day. She loves to cook and bake and doing it together is so special as she lives in Boston now. There is no excuse for this to happen. We can’t figure out if was shipped to target like that or if someone returned it and they didn’t bother to look at it and stuck it back out on the shelf. All of which are unacceptable. When I tried calling the store, target customer service and kitchenaid I was told to contact them online. And every time we looked over to the tree it is just a reminder of how sad this Christmas turned out. I just looked through the reviews and see that we are not the only ones to go through this. I expected so much more from target. Warning! You need to open anything you are giving as a gift you can spend so much on. Can’t get memories back. Let’s see what customer service is like. But to have to pack it up and stand in line to return it when they don’t have any left is again. Unacceptable. I will never look at target or kitchenaid the same again. I’ll follow up wiith how they handle it but I’m not optimistic….


Momof2


Third Party Review
Reviewed: 2024-08-19
Awful

Came with a squealing motor, missing two pieces— I can only assume it was refurbished. So disappointed and had to return


MaryS


Third Party Review
Reviewed: 2024-08-19
Not up to kitchen aid standard

Unfortunately this mixer cost more than its worth. Came with a defect out of the box, talked with kitchenaid themselves and ruled that it wasn't anything of concern. Since using the mixer a couple times found out the head was too low and was causing bumping issues, even after fixing it doesnt work as it should it seems. Also the bowl gets stuck in the base every time we try and get it out. I will be trying to return this one. Hopefully we just got a dud.


M Jones


Third Party Review
Reviewed: 2024-08-19
Disappointed

I was so excited to purchase this mixer. I love Kitchenaid and Magnolia Farms. My mixer broke after it's first use. Extremely disappointed and not the quality I expected.


Customer


Third Party Review
Reviewed: 2024-08-19
Be Cautious!

I was really looking forward to receiving my new stand mixer from Target. I loved the color. When I unboxed it, immediately understood it is a used one. They didn’t even bother themselves to clean it up. It was a total disappointment. Definitely returning it.


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