Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
2.8 out of 5
70 customer reviews
5 Stars
34%
4 Stars
6%
3 Stars
11%
2 Stars
7%
1 Stars
41%

Brian J Musick


Third Party Review
Reviewed: 2023-11-28
Tried and true

Surfboards are always solid and this model does not disappoint


Jason


Third Party Review
Reviewed: 2023-11-28
Works great, quick and easy set up

The Arris Surfboard modem is a game-changer! I'm thrilled with its performance and the money it's saving me. Say goodbye to those monthly rental fees – this modem pays for itself in no time. The blazing fast internet speeds and reliable connection make streaming and online gaming a breeze. Setting it up was a breeze too, and the sleek design doesn't clutter my space. I couldn't be happier with my purchase! I used this instead of a rental from Xfinity/Comcast.


L. Davis


Third Party Review
Reviewed: 2023-11-28
Works Like A Charm

This new modem was way over due. Works wonderful.


bellfones


Third Party Review
Reviewed: 2023-11-28
Works great

Works great. Nice user interface. I recommend it.


Saeed Pathan


Third Party Review
Reviewed: 2023-11-28
Easy installation

Easy installation. Performance as expected



Broomfield_CO


Third Party Review
Reviewed: 2023-11-28
Works perfectly with Comcast/Xfinity

Great home cable modem. Mate it with a good Wi-Fi router capable of handling a lot of connected devices and your Internet will be rock solid.


Deborah


Third Party Review
Reviewed: 2023-11-28
Great price and very easy to set up!

This is my third Arris modem and they do not disappoint. Long-lasting and affordable, plus it’s a big savings from cable company rental costs. So easy to set up: download the app, plug in the modem, tap a few keys, and you’re done. Takes only 15 minutes.


Customer


Third Party Review
Reviewed: 2023-11-28
Works as expected

Super easy install, works as intended.


honest review


Third Party Review
Reviewed: 2023-11-28
great deal

i returned..bought wrong one


Customer


Third Party Review
Reviewed: 2023-11-28
As Advertised, quick shipping.

Product arrived as advertised, and pleasantly early. New and sealed in the box. Call my provider (spectrum) told them I have a new modem. They learned the MAC ID, provisioned the service, and now my service is improved in regards to speed, but especially reliability and packet loss. No longer pay a monthly fee (already replaced their router earlier this month) to "rent" sub-par equipment. Highly recommended.PS: This is NOT a wireless router. This is a DOCIS 3.0 cable modem intended to modulate/demodulate catv signals on a coaxial line. If you want wifi you will need to purchase an additional router (like I did).Update 9/9/2023: After about a week things are still going great. I am receiving faster upload and download data rates than what my ISP is advertising, and I don't have to pay to "rent" their proprietary equipment. If you are in a similar situation to me I highly recommend this product.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!