Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.6 out of 5
1431 customer reviews
5 Stars
78%
4 Stars
12%
3 Stars
3%
2 Stars
2%
1 Stars
4%

Filtered to: 3 Star Ratings

Bubblyblue


Third Party Review
Reviewed: 2024-08-17
Warm drinks, even when heating up creamer

[This review was collected as part of a promotion.] Bought this a month ago as a holiday present for myself, love that it’s small and can make coffee or espresso. Don’t enjoy that it makes warm drinks. Would prefer hot drinks. Good for iced drinks though


Bob2765432


Third Party Review
Reviewed: 2024-08-17
Great features

[This review was collected as part of a promotion.] Pretty nice drink, quickly made and happy feeling inside


Luzbel


Third Party Review
Reviewed: 2024-08-17
Inconsistent

Bought this machine because I wanted to have more size options compared to my citiz. Coffee is good and it’s very compact. Was pretty hesitant to buy a vertuo since most reviews were iffy, but I finally pulled the trigger. At first it was awesome, but after 1 week I figured out that every time I load it I have to be careful closing it or else once I start the machine and it shakes and make a louder than usual noise I know the coffee is going inside the capsule receptor instead of my cup, hence wasting coffee. I would say no matter how careful I am loading the capsule, 1 in 5 cups ends up wasted.


Hm


Third Party Review
Reviewed: 2024-08-17
Problem with machine

Had the machine for less than two months..heat element quit, and no foam..too expensive for that to happenBUT the Walnut Creek store couldn’t have been more helpful, gracious and friendly. All resolved and I was on my way.


Prebs


Third Party Review
Reviewed: 2024-08-17
Ok but not great

I purchsed this for a gift for my brother. I was able to set up and use the machine. It is larger than his old one. It holds more water so less refilling the machine. You have to pay attention to the pods to ensure you are buying the ones for the correct size cups. The section the pod goes in requires you to push down the top with a good amount of effort to get it to close, not a one handled operation. The ice coffee option is a plus, I prefer ice coffee over hot. I like the color options. For myself would probably look at other options for nesspresso machines if I were to puchase another. Over all the product does as intended makes hot or ice coffee.



bob28


Third Party Review
Reviewed: 2024-08-17
Has some limitations

The coffee machine falls short in meeting expectations. It does not brew XL-sized coffees as advertised, and it also cannot accommodate a sufficiently large cup for the rinse process.


Coffee Lover


Third Party Review
Reviewed: 2024-08-17
Disappointed

I bought this machine last week and planned to replace it with an older model of the Vertuo that I have. The reason I wanted the Pop Plus was because it brews more sizes like alto/XL, and my current Vertuo only brews four cup sizes. I have use it every day since I purchased it. So far compared to my older model this machine seems more cheaply made. I struggle with close and lock feature each time. Every time I close it down it seems like its not locked in placed and you have to fiddle with it to be sure. The plastic used here just seems cheaper while my older model had a sturdy locking system. Secondly, when I brew coffee this machine seems to produce triple the amount of foam then my other machine when brewing so your left with less coffee and more foam. I am good with an inch or so of foam but this more than half the cup. I have stir each cup to settle the foam which is annoying when I am in a rush in the mornings. Lastly and most important the machine spout is set so low you cant fix your alto (nespresso cup) or a taller cup under the spout! Why oh why if its suppose to brew even larger sizes than my other machine is the spout set to low on this machine. My other machine only brewed up to 7.7 oz and there was still plenty of room to place a large cup underneath. It is so inconvenient and annoying that I have to use two cup when it is process of brewing and then transfer the two cups it brewed into one large cup simply because the spout is set too low to fix my tall cup under it! I regret buying this machine, and having two large sizes to brew was not worth the inconvenience of the short spout and my current nespresso cups not fitting underneath.


KelsRich


Third Party Review
Reviewed: 2024-08-17
Cute & does the job.

I bought this machine because we had purchased a larger one for the office at work and I wanted one for at the office. The loading system is finicky and the pod dispenser is so small they get stuck sometimes. But once you get the hang of it, it does the job just not as good as the larger machines. I would recommend if your budget allows to get the vertuo plus delux, it’s amazing! But if the pop plus is in your budget it’s a quality machine for delish coffees either hot or iced!


DJ


Third Party Review
Reviewed: 2024-08-17
Mail Delivery Damage?

Good look. Sort of Eclectic but my heating element didn’t work very well. Going to return soon.


Deborah


Third Party Review
Reviewed: 2024-08-17
Next

So cute in size, plus the all black looks so nice in my kitchen, but I don’t know, it’s kind of complicated and sounds like a space ship. Lol. Some of the pods ended up brewing the incorrect size. It’s possible I just don’t know what I am doing, but I ended up returning it. I’ll look into some of the other models.


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