My wife bought me the heated razor 13 months ago (to replace my Fusion Pro Glide which I still have). Just a few comments which I hope will garner a response. 1. Shave is good and comfortable, not great. It’s not as flexible as the Pro Glide (and the vibration helps). Any changes in the future for vibration? 2. The battery doesn’t last as long as it should. Mine is definitely starting to go. Can I replace the battery? Does Gillette offer this service? Of not, perhaps they should. 3. The razor doesn’t clean as well as I had hoped. Is there a brush or other tool that will clean it better?

I purchased this razor for my husband at Christmas. He really enjoyed it. Now it will not charge. This razor cost to much to stop charging after 8 months.

Stopped working after about 18 months. Just flashes orange when I try to turn it on. Warranty is only 12 months. Product should be a little more robust for the price.

I don’t understand why they didn’t heat the actual blades instead of a metal bar below the blades. Doesn’t make much sense, because if you heated the blades it would shave hair way better. Seems like someone wasn’t thinking. But I still use it.

I’ve been using this for about a year now and the shave is good but if your hands get wet or you get shaving cream on your hand it’s flying all over the place. I mostly use it to shave my head. When this thing finally craps out I would not buy another.

You feel the heat but the heat is not in the blades which would cut hair better. The heat comes from a smooth metal bar away from the blades. Makes no sense. The blades should heat up, not a metal bar away from the blades.

Felt so good on a cold winter morning. Loved everything about it. However, after 2 years it no longer held a charge. So keep that in mind when you go to balance price/usage.

Needs the vibrate feature to really work. Warm is fine but the power blades glide easier on the face with the vibrations

Why is the razor I bought green at the bottom of the razor but the refills aren’t? This is why I don’t buy the refills anymore cuz you find the one it comes with in the refills and the refills suck

Initially the shaving system looks goodAfter one month you dont feel the differance between the regular gillette system and this