Our customers say Excellent
4.53
out of 5 based on
76081
reviews
Customer Reviews
3.6 out of 5
103 customer reviews
5 Stars
42%
4 Stars
19%
3 Stars
14%
2 Stars
6%
1 Stars
19%

Filtered to: 3 Star Ratings

EMIL D FUNG


Third Party Review
Reviewed: 2021-12-15
Parts do not fit easily

Bike works well mechanically. However, assembly and adjustment of heights for both the seats the handlebars extremely difficult as the parts fit too tightly to enable any movement.


Caroline


Third Party Review
Reviewed: 2021-12-15
Bien mais sans plus

Bien mais manque un peu de stabilité et une des pédales s’est brisée quelques semaines après .. la compagnie m’a renvoyé une pédale mais ça semble être difficile à changé .


SJane


Third Party Review
Reviewed: 2021-12-15
Easy set-up. Great price. Computer/tracking doesn’t work.

Bike arrived earlier than we expected, which was great! And so easy to assemble. The instructions are very easy to follow, and once it was together, felt like a studio-bike. One of the wheels cracked during shipment used for moving the bike but it doesn’t take away from the functionality. We really like it and have been using it almost every day since it arrived. I am however a bit disappointed that the computer part doesn’t work at all. So we can’t tell how fast or for what distance we’ve been going, and we’ve tried everything (batteries, wiring etc). I’ve tried to contact customer support but it seems their messages are full and I can’t get through. I’d really love to resolve this issue so we can use our bike to it’s full potential, and get the most out of our workouts.


aimee sorrell


Third Party Review
Reviewed: 2021-12-15
Bike

Squeaky seat! Not sure how to fix that...


Customer


Third Party Review
Reviewed: 2021-12-15
Way to expensive return

flywheel is way to annoy and to noise on top of that i had to pay a high price to return it.



tonya


Third Party Review
Reviewed: 2021-12-15
Very important it cost to much to have a pro come fix it

The seat is unstable won’t stay on and I can’t send it back to the company because you need all the packaging


Cat women


Third Party Review
Reviewed: 2021-12-15
Excellent product support

I had a problem and this seller helped me out this is a great place to buy from


Bessie


Third Party Review
Reviewed: 2021-12-15
Painful seats and pedals

Seat is very hard and painful to sit on. Had to buy another replacement seat. The pedals are also very painful to step on too.


Rosa


Third Party Review
Reviewed: 2021-12-15
Not suitable for anyone 5'5 or taller

The bike itself seem a bit small, im 5'7 and I acknowledge for the price the quality was decent, the seat doesn't much room adjust foward or back leaving me in a uncomfortable form and unable to use. I would recommend this bike for anyone 5'5 or shorter .


Alex


Third Party Review
Reviewed: 2021-12-15
Seat is not comfortable

Not bad bike, seat is horrible, good for that money


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