Update: I called the number on the card that came with the iPad and got the help I needed. Had to disable my security s/w. Upgraded to iOS 13.6.1 and works great. 5 stars. iPad came in near new condition but it has IOS version 9.2.1 which will not do an over the air update. No problem, I can connect to my Windows 10 laptop and update with iTunes, right? Wrong. I spent 2 days trying every fix I could find online to get it to work with two different, fully updated Win10 laptops. If/when I get it updated to IOS 13, I'll happily rate it 5 stars!

This was the 3rd Ipad I have ordered off amazon... the other two were older ipads that wouldn't run the software I needed.. They all said they were IOS 9.2 or better, but this is the only one that had IOS 10. it has worked flawlessly..

It was a great value, very affordable. The screen quality the great, and the battery life is what I love. I have never bought a used iPad before. This one checks call the boxes in what I was looking for. I’m very happy with my purchase.

I had a problem trying to initially update the iOS when I first tried to setup the iPad. It simply refused to complete the update process, no matter how many times I tried. The tech support folks at the vendor (it was a 'renewed' item) were very helpful and patient, and offered to let me return it for a full credit when I was ready to give up. But they suggested one more thing for me to try, and that seemed to work. I was able to finally get the update applied to the current version, and didn't need to return it after all. I'm very satisfied.

Bueno, muy bonito

Beautiful- thank you

iPad is great for home! Easy for reading or just watching a show. I recommend 100%!

No complaints. Purchased the warranty just in case. Beautiful iPad.