Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.4 out of 5
187 customer reviews
5 Stars
66%
4 Stars
18%
3 Stars
8%
2 Stars
5%
1 Stars
3%

Filtered to: 4 Star Ratings

Furlip


Third Party Review
Reviewed: 2023-03-09
Difficile à installer

Bien que la qualité du produit soit acceptable, l'assemblage était très difficile. Les pièces ne s'emboitaient pas facilement et nous avons dû faire usage d'outils supplémentaires pour aligner certaines pièces.


Kindle Customer


Third Party Review
Reviewed: 2023-03-09
Not for mechanically backward.

Difficult to align bolts, legs not exactly same length.


Carl Peterson


Third Party Review
Reviewed: 2023-03-09
Had a little problem but the company was very good and took care of everything.

One of the chairs had a defect but it was taken care of ASAP.


Client d'


Third Party Review
Reviewed: 2023-03-09
Excellente livraison

Livraison rapide, kit compact, bon prix.


Stephanie


Third Party Review
Reviewed: 2023-03-09
A little small

It was nice ,arrived early , it was a little smaller then I would have liked....otherwise good



Customer


Third Party Review
Reviewed: 2023-03-09
Patio furniture

The chairs small and cute 😍


Giny


Third Party Review
Reviewed: 2023-03-09
Bien

Je suis déçu de la livraison boîte très lourde laisser dans l’entrée . Il a sonné j’ai répondu il était parti.Je me suis fait mal au dos. Très déçu


Ellie Snijder


Third Party Review
Reviewed: 2023-03-09
Great but not suited for larger people

Great chairs and table, look very nice on the patio however if you are a larger person, you might struggle to sit in these as they are fairly narrow for us and we are slim-medium build people. Check measurements!


JJ


Third Party Review
Reviewed: 2023-03-09
C/S is Superb. Very comfortable, strong & light chair set that is not too big at a good price

First let me say that these chairs are very comfortable to sit in with the arch of the chair backs, & arms with a 2 1/2" cushion. The rattan webbing has an expensive look with all screw's hidden from view. When we started to assemble we had a problem with holes not lining up from backs to arms. Had a reply from I-Tech Customer Service with-in a hour but it did take a couple of days to get a confirmed solution from supplier in China. The solution was I got new backs to the chairs & they were double checked by I-Tech before shipping [this took about 2-weeks]. Assembly is not easy but with 2 people it is reasonable but do not tighten bolts until the end and go back over and tighten at that time. Once assemble they have a quality appearance & I would buy again but they have not been outside yet but will update later with any concerns. The Customer Service from I-Tech in particular & also Tangkula is above & beyond expectations. They answered and came up with quick solutions for all problems we ran into. I would have given this product 5 stars if it wasn't for the two problems we had but as I said before we got satisfactory solutions.


Sharon C


Third Party Review
Reviewed: 2023-03-09
Nice set for small space!

Nice outdoor furniture for the price! Perfect size for a small balcony. Comfortable. There was some confusion when I opened the box. I had ordered a set from Tangkula, as it was advertised but when I opened the instructions from the box, it is from Costway. The cushions are not as thick as advertised but ok. It’s too early to comment on durability as our weather in Ontario is still too cold to sit for too long outside. For the price though, it was worth the money spent.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!