Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.4 out of 5
187 customer reviews
5 Stars
66%
4 Stars
18%
3 Stars
8%
2 Stars
5%
1 Stars
3%

Filtered to: 3 Star Ratings

Better looking in picture


Third Party Review
Reviewed: 2024-07-03
Better looking in pictures

Debating on returning the set as it seems very cheaply made and honestly not even sure it will hold an average adult. Instructions were awful and holes did not line up if you followed the instructions


Midwestmama


Third Party Review
Reviewed: 2024-07-03
Furniture is fine, but assembly more difficult than expected

Once assembled, the furniture is just great. It looks nice, it's lightweight, it's comfortable. I'm glad I have it. The assembly took a surprising amount of time and effort. Instructions were provided, and not hard to understand, and all the right parts were in the package. But getting all the pieces and screws to line up just so, then tightening all the screws with little allen wrenches was fussier and slower than we expected. Some parts went to gether easily, others not. I imagine that someone who has more skill, and a better tool than an allen wrench (tiny ratchet wrench, maybe?) could do this quickly, but in this house it took a few hours to get it right. Don't forget to use the washers -one for each screw. FYI - the chairs come with one seat cushion each. I notice that one of the product images shows a second cushion - that's not included.


Steph


Third Party Review
Reviewed: 2024-07-03
Chairs

Once put together very nice however it was a struggle to get the screws in due to having to pull the wicker back


Sidle


Third Party Review
Reviewed: 2024-07-03
Assembly a challenge but nice when completed.

I read the reviews about the assembly and I thought that probably the only reviews they were getting were the negative reviews. Rarely do people share positive reviews. Assembly was definitely a challenge but once assembled it is a good set


Fanny


Third Party Review
Reviewed: 2024-07-03
Sharon

All legs on chair uneven



Maria Perez


Third Party Review
Reviewed: 2024-06-28
Objects may seem smaller than what they appear

It is smaller than what I expected it to be , I couldn't put it on my deck how I planned to because it looked way too small. But I found a decent spot for it.


Dave


Third Party Review
Reviewed: 2024-06-28
Good quality for a reasonable price!

One of the chairs was uneven. After I followed the instructions and unassembled/reassembled a couple more times, it did not fix the problem. I gave up. Otherwise, the product works good! I placed them in the courtyard, my wife and I would sit and drink our coffee in the morning.


PITT256


Third Party Review
Reviewed: 2024-06-28
Not easy to put together

My purchase was not easy to put together. The holes did not match up on each pc of the furniture when assembling which caused the assembled furniture to be crooked. I would also recommend when sorting the pcs needed for assembly by letter - to hold each pc of matching letter up to each other and make sure they are the same length. After assembling the furniture the legs are shorter on 1 side which causes the furniture to wobble when sitting in.


Michelle Dalton


Third Party Review
Reviewed: 2024-06-28
Smaller than expected almost child like

Chairs are a little smaller than anticipated. But a pretty set


JenniferT


Third Party Review
Reviewed: 2024-06-28
Updated review

Uneven parts for the legs on one of the chairs which after assembly makes it rock- and not in a good way. Also cushion was deformed (badly). ..The other chair and cushion in the set were great and I’m pleased, but for $165.00 for a half set that’s decedent I’d pass and go elsewhereUpdate- seller contacted me offering to refund $40 of the purchase price due to the defect in one of the chairs. Seller was easy to work with and let the factory know about the defect.


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