If I could I would give 0 star!! It never worked!!

I give 1 star to the technician who tried but couldn’t make the service and Moxee hotspot work. the hot-spot for my mom to connect during COVID. It came with a $25 service. Simple Mobile was unable to activate the hot spot did not provide service. I requested a full refund for having both a device and service I cannot use. We went to T-Mobile and it works.

I wrote a review ealier, but I could not edit it after posting, I realized I wrote "does work" as part of the title that was a mistake. This device does NOT work. It and it's not "coverage" related.

I Cant even get it actavated been waiting 3 days .

After many calls and other contacts with their so called service specialists I still have a unit showing "no service" and inactive. No one seems to be able to activate it. Dont buy it. The $25 card they tell you to purchase with it doesnt arrive with it and is not the correct item for it anyway.