Our customers say Excellent
4.53
out of 5 based on
76098
reviews
Customer Reviews
4.4 out of 5
2234 customer reviews
5 Stars
73%
4 Stars
13%
3 Stars
6%
2 Stars
3%
1 Stars
5%

Filtered to: 2 Star Ratings

Mel Howard


Third Party Review
Reviewed: 2023-03-22
1 month later- the clamp sticks open

Had it for a month and the clamp sticks open. I have to manually close it. No auto shut off. I almost burned my house down. Other than that- good stuff


jessica polizzi


Third Party Review
Reviewed: 2023-03-22
Wire twists

I always use hot tools irons at work. First time buying it from Amazon. It works great BUT the wire is different than the ones I usually buy from the beauty supply store. The wire is a few inches shorter and it keeps twisting/tangling. Which is very annoying when you’re working on a client.


Amy Harris


Third Party Review
Reviewed: 2023-03-22
Frustrating

The curling iron’s cord continuously gets tangled up because the bottom part that connects to the cord does not easily rotate. It is cheaply made, unlike other Hot Tools products I have purchased from beauty supply stores. I have to unravel the cord between every other curl which adds a significant amount of time to doing my hair.


Carla A.


Third Party Review
Reviewed: 2023-03-22
Must not be an authentic Hot Tools product

I’ve been using hot tools for over 10 years. My old curling iron crapped out on me and I desperately wanted to replace. I guess I forgot to read the reviews before I purchased because all of the reviews are accurate. This iron does NOT curl...like at all. Even on the highest setting, which I’ve never had to use before, I get a barely there curl. Whatever little I manage to get, my hair is straight within the hour. This is not worth your time or money. I’ll be returning for sure.


Diane M. McGovern


Third Party Review
Reviewed: 2023-03-22
It Burned my hair!

I have bought a lot of Hot Tools curling irons over the years, but this one, after 5 months, started burning my hair! The temperature wouldn’t regulate and it singed my hair which came off in broken pieces! I could smell my hair burning!



reader rabbit


Third Party Review
Reviewed: 2023-03-22
not a long lasting curling iron, though it did work well for 7 months

Mostly, I liked how my hair didn't stick to this curling iron. High rating all across the board but it broke after only using it for about 1/2 year. the clamp broke off on the barrel of the iron making it useless.


Daniel D.


Third Party Review
Reviewed: 2023-03-22
Didn’t last 10 months

Bought this curling iron in July 2020, and now in April 2021 it is not working. Had a similar issue with a different size of this brand. Come to find out this is the cheap version and not the professional version that I had in the past that worked wonderfully well. I did not use this hard so quite upset it has died, again, so soon.


Donna Lewis


Third Party Review
Reviewed: 2023-03-22
For the money paid-- WORST curling iron I've ever owned!

Immediately I noticed that the spring was not very good. I should have been tipped off, when the first thing that fell out of the box when I opened it, was a re-order form for new springs! Within the first couple of months, I found myself frequently having to manually close the spring/clamp, so it would hold my hair. By month 4 or 5-- I was having to manually closed it EVERY TIME. Not going to bother to order a new spring. Just not going to ever buy this model again! I've used $20 curling irons that last years! I gave a 2-star rating because, at least for as long as the spring lasted, it curled pretty good.


leticia d.


Third Party Review
Reviewed: 2023-03-22
A gift for yourself

A gift for yourself does not get hot enough


Paul


Third Party Review
Reviewed: 2023-03-22
Curls don’t last

I used to have the Hot Tools ceramic curling iron. It was my FAVORITE and worked so well. It broke so I got this as a replacement. It heats up pretty fast but it just doesn’t make my curls as nice as before. My curls used to last all day, I’d be lucky if it lasted 2 hrs with this curling iron. I am on the hunt for a better one now!


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