Our customers say Excellent
4.53
out of 5 based on
76077
reviews
Customer Reviews
3.9 out of 5
254 customer reviews
5 Stars
51%
4 Stars
23%
3 Stars
5%
2 Stars
4%
1 Stars
17%

Filtered to: 1 Star Ratings

Sherri


Verified Buyer: Yes
Reviewed: 2024-03-03
Received unusable.

Received fitbit with one band off. Put the band on but the watch face would not keep the band attached. Kept reattaching and the band would keep unattaching to watch. It is nor repairable because the watch face will not securely hold the band. Left message for Tanga but have not heard back. Left message for Amazon and have not heard back.


S


Verified Buyer: Yes
Reviewed: 2024-01-24
Garbage

Worthless. Doesn’t work; plus it’s a bit more worn than I thought. I would send it back for a refund but no return instructions were included. Lesson learned.


Bon


Verified Buyer: Yes
Reviewed: 2024-01-05
Junk!!

I received mine in the mail. It charged once to 33%. It will not sync with my phone. Now, it won’t charge at all!! Not happy!!!


Kasey


Verified Buyer: Yes
Reviewed: 2024-01-05
Don’t buy

No good at all. Will now connect no matter what I do been trying for 3 days. Went back to my old Fitbit.


Jojo


Verified Buyer: Yes
Reviewed: 2023-12-06
I will never order from here again!

Was very disappointed! The box was resealed with scotchtape and all bar codes were crossed out. I feel like I bought stolen merchandise. Not able to give it as a gift.



Jill


Verified Buyer: Yes
Reviewed: 2023-12-06
Not happy

Item I received was not new, the box and packaging clearly showed damage and the fitbit isn't working correctly. Bought another one today locally


Jill


Verified Buyer: Yes
Reviewed: 2023-12-06
Not happy

Item I received was not new, the box and packaging clearly showed it.


LanaT


Verified Buyer: Yes
Reviewed: 2023-12-02
Very Disappointed!!!

I purchased two Fitbit Inspire 2 Health & Fitness Tracker and both packages were open when I received them. One Fitbit was missing the small band and the charger and the other Fitbit was missing the large band!!! Not at all impressed!!!


John


Verified Buyer: Yes
Reviewed: 2023-11-13
Where’s the heart rate?

Nothing to report here - no heartbeat or sleep patterns - am I even alive?


John


Verified Buyer: Yes
Reviewed: 2023-11-12
Where’s the heart rate?

Nothing to report here - no heartbeat or sleep patterns - am I even alive?


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!