Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.0 out of 5
7251 customer reviews
5 Stars
54%
4 Stars
17%
3 Stars
11%
2 Stars
7%
1 Stars
11%

Filtered to: 2 Star Ratings

tansey90


Third Party Review
Reviewed: 2024-08-21
Good except they fall out of my ears too easily

I do like the quality of these ear buds but they just fall out of my ears too easily especially when I am in the yard pushing the mower. I had to stop using them in many instances., unfortunately.


mauricio


Third Party Review
Reviewed: 2024-08-21
I would like to receive a replacement for another device

one of the headphones doesn't work anymore, I used it less than 10 times and it doesn't work anymore


Big Joe


Third Party Review
Reviewed: 2024-08-21
Only lasted just under 2 years

Loved the noise cancelling but they were a bit on the large side.The main complaint is they only lasted just under 2 years. I won't make that mistake again.


Shaggy


Third Party Review
Reviewed: 2024-08-21
Expected way more.

I’ve had my earbuds for about a year now and I regret buying them every day. The charge isn’t the best, they disconnect constantly, Alexa doesn’t work with them at all anymore, and the touch buttons are janky. Anytime I’m on the phone I’ll press to answer and it won’t and if I’m currently talking and 9 times out of 10 when I go to adjust the earbud it registers that I’m pressing it twice to hang up.


T. Hunter


Third Party Review
Reviewed: 2024-08-21
Stopped working after 1 year no Warranty.

Worked great when they worked. Won't charge after 1 year of use. Case blinks red. No support. No warranty. Also, Amazon changed how "Alexa" can play music... when I bought these, I could ask her to play anything from my Amazon Music library, but now she forces you into Shuffle mode of "Song/Artist & Similar Artists" instead of playing the Song or Album you requested to listen to. She's worthless now, but I guess it doesn't matter for me on these earbuds as they don't even work anymore.



Tuyen Nguyen


Third Party Review
Reviewed: 2024-08-21
Battery died. Not charging. After just 2-3 years of use.

Battery died. Not charging. After just 2-3 years of use.


Jason


Third Party Review
Reviewed: 2024-08-21
Left bud died

The left echo bud just died without any work around. Tried update, factory reset, but whenever I put left bud in the charging case, it has red light blinks. Also tried taking of the wing, same.Wasted the money.


emilio squillante


Third Party Review
Reviewed: 2024-08-21
Dead before 1 year of very light use. Unrepairable.

Will not charge or connect t as per instructions before 1 year lapsed. Threw them out.


Martin Villarino


Third Party Review
Reviewed: 2024-08-21
Don’t last long.

After less than 3 years, it does not hold charge.


Daniel B.


Third Party Review
Reviewed: 2024-08-21
Defective charging case

Sound quality was great but charging case stopped charging, had it replaced but didn’t last it’s a shame cuz they worked really well charging case is defective


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