Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.4 out of 5
7215 customer reviews
5 Stars
73%
4 Stars
12%
3 Stars
6%
2 Stars
3%
1 Stars
6%

Filtered to: 2 Star Ratings

IrishCL


Third Party Review
Reviewed: 2024-08-28
Great sound, but ear buds fall apart

My 2nd set of these earbuds. Both times the inner covering (the mesh lining on the ear pieces) came out. Too much $ for earbuds that fall apart.


STA001


Third Party Review
Reviewed: 2024-08-28
Not the best Beats product

Unfortunately, these earpieces are not the best beats product. Even changing out the earpieces, they still fell out of my ear, losing connection to my phone. I returned the beats.


Mike A Customer


Third Party Review
Reviewed: 2024-08-28
Hated these

I would have liked to been informed that beats doesn’t have an app for I phone. Which is kinda weird when Apple bought the company. I didn’t send them back because my son thought they were fine for what he wanted. So my loss is his gain.


Jarrod K.


Third Party Review
Reviewed: 2024-08-28
Beats fit neither have beats nor do they fit.

Worst earbuds I’ve bought in years. These devices have exceptionally low sound volume and quality. They cannot block out any sound and active noise canceling is absolutely worthless have gone back to my Jaybird devices That one of the two earpieces no longer works and will only be using these when I am looking to get mugged on a run.Hopeful, the mugger only takes $100 from me so that I will feel that I lost more money on the sale than I did on the mugging.


M. ThomasM. Thomas


Third Party Review
Reviewed: 2024-08-28
Wingtips tear in a year or two and aren't covered under warranty after a year

I like the sound and microphone quality of these earbuds. However, the "wingtips" of the Beat Fit Pro tear after regular usage. Are these good enough to pay $200 for every year? No.Both of my ear buds have had their wingtips tear in the 16 months since owning them.The first one, Apple replaced under the 1-year warranty after a lot of effort: going to an Apple Store, escalating to manager, who had to confirm a special support code that indicated this is indeed a common enough issue that qualifies for replacement, ship broken earbud out, return a week later to get replacement earbud.The second one I am out of luck on, because it has been more than a year since original purchase.



Wartowne


Third Party Review
Reviewed: 2024-08-28
Not impressed

The noise cancellation is weak at best compared to Apple AirPod pro


JennyR


Third Party Review
Reviewed: 2024-08-28
Sound is good

I switched to these headphones and regret it. The sound quality is great though. I do not like them cause I have troubles keeping them in my ears and then find that they actually hurt my ears once wearing for more that 15 minutes.


V


Third Party Review
Reviewed: 2024-08-28
Fall out easily

I was excited to buy these because of the good reviews. They are noise cancelling when they stay in. I’ve tried the different sizes for the ear part but they still fall out. Returning them.


Livinlife


Third Party Review
Reviewed: 2024-08-28
Beats

I was excited to get these but they do not stay in the ear, they fall out at the slightest movement.


X


Third Party Review
Reviewed: 2024-08-28
Not for me

I’m sorry but very much dislike and very uncomfortable


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!