Our customers say Excellent
4.53
out of 5 based on
76083
reviews
Customer Reviews
4.2 out of 5
1395 customer reviews
5 Stars
69%
4 Stars
11%
3 Stars
5%
2 Stars
4%
1 Stars
12%

Filtered to: 1 Star Ratings

Scott J


Third Party Review
Reviewed: 2015-05-04
I am so disappointed. I bought this curling iron to use on ...

I bought this curling iron in February, less than three months ago and suddenly it will not heat up at all. I am so disappointed. I bought this curling iron to use on my daughter's hair, and I typically used it for just 10 minutes a day to fix her hair before school. Nothing out of the ordinary has happened to it, I just went to use it several days ago and found that it would not heat up. The light comes on but it does not get hot. I have used this brand in the past and loved it so I expected the same quality that I grew to love before. My previous curling iron in this brand lasted for years. So very disappointed.


Kodie Johnson


Third Party Review
Reviewed: 2015-05-04
Some are faulty, so be warned.

Originally, I loved this iron. However, after a couple of months, it stopped working properly. The light flashes and doesn't heat continually, so it was definitely faulty. I contacted the seller and they said they could do nothing about it. So, it was a waste of money.


P. Gonzalez


Third Party Review
Reviewed: 2015-05-05
buyer beware

Fake hoot tools- had item for exactly 1 year. blacktop melted, hair would get caught and pulled, clip broke off and now it doesn't heat up. Have an authentic hot tool curling iron bought in 2012 with none of the above issues. buyer beware


Jypsy


Third Party Review
Reviewed: 2015-06-13
One Star

Didn't work for me but I have unruly hair


S. Gowen


Third Party Review
Reviewed: 2015-06-26
It curled really well until 6 months after purchase when ...

It curled really well until 6 months after purchase when it burned my hair off and then just stopped working (wouldn't get hot at all when plugged in).



Melinda Schmidt


Third Party Review
Reviewed: 2015-07-29
The Curling Iron worked for about 2 weeks perfect, then one day I went to go use ...

The Curling Iron worked for about 2 weeks perfect, then one day I went to go use it and it singed off my hair within seconds!!!


Kberg


Third Party Review
Reviewed: 2015-08-14
Danger !!

Worked fine for awhile and then started to come apart and one day the second I put my bangs in it, it burnt them off immediately and then it began smoking. I threw it in the snow before it just started a fire


Beerme_bookclub


Third Party Review
Reviewed: 2015-10-19
BURNED MY HAIR OFF...MELTED PLASTIC TIP - super defective

This was okay for about the first month I owned it. Curled my hair nicely. However, something happened within the past two weeks. There must be a defect in the temp mod inside, because I keep it at 380 (it goes up past 400 degrees, mind you) and it BURNED MY HAIR OFF. As soon as the barrel touched my hair, it sizzled right off! At first, i thought it was my hair...maybe it was too dry, damaged....Nope (Ive NEVER had this problem before and I have very healthy hair). I discovered this morning, that the barrel is getting WAY hotter than its supposed to. So hot, that it melted the top plastic tip off & onto the barrel. THAT is why it burned my hair. Pretty upset. This could have been WAY worse.


laura vasquez


Third Party Review
Reviewed: 2015-11-19
Burnt hair

Have seen nothing but great reviews so was excited. I used iron on lowest setting and as soon as touched hair it burned piece off. Weird because my stylist uses same brand. Maybe it was defective. I don't know. I am returning


JenLy


Third Party Review
Reviewed: 2015-12-20
Crap dont waste your money

Purchased item as a gift and does not work at all. Now they say I can't return it...


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