Our customers say Excellent
4.53
out of 5 based on
76035
reviews
Customer Reviews
4.0 out of 5
293 customer reviews
5 Stars
56%
4 Stars
19%
3 Stars
6%
2 Stars
6%
1 Stars
13%

Filtered to: 1 Star Ratings

Jason C.


Third Party Review
Reviewed: 2024-08-18
Great product. Tiring politics.

I have loved using my Quip toothbrush, but it is getting extremely tiring to have these companies shoving their divisive social politics down their customer's throats. Emails, phone notifications, and every time I visit their website. Quip might be one more subscription I cancel to find another brand.


Do Not Buy


Third Party Review
Reviewed: 2024-08-18
Stopped working after battery change

I bought this toothbrush around Black Friday 2021. I didn't use it until about a year ago. When it was time for the first battery change it stopped working. I am very disappointed.


Lisa g.


Third Party Review
Reviewed: 2024-08-18
Do not buy this product

I love the convenience of these toothbrushes however they are not made to last. This was my fifth toothbrush and it made it for about a year. In the beginning I loved it so much I got the rest of my family to purchase them. They have all had the same problems. I am now the last one to just give up. So disappointing great product poorly made.


Tush G.


Third Party Review
Reviewed: 2024-08-18
Worst Toothbrush

It is the worst toothbrush ever. It is built very poorly. The material is cheap and it does not clean well enough. I would rather go back to my Sonicare toothbrush. There is no way to return without paying shipping for such a crappy product.


Randall R.


Third Party Review
Reviewed: 2024-08-18
Still getting product after cancellation

There is no way to quickly and efficiently contact this company - I cancelled my refills MONTHS ago and just got billed again - but I can't talk to anybody because that would be too easy... Seriously consider how long you want to fight this company if you ever want to cancel....



Matthew T.


Third Party Review
Reviewed: 2024-08-18
Not designed well…

After using this brush consistently for about a year it does not work well anymore. When changing the battery, the tube that keeps the battery touching the metal so it turns on/off properly doesn’t not stay in place. It requires you to depress the tube yourself and maneuver the head on in a way that allows it to work. While doing this it comprises the head attachment system to the brush. The head does not stay on sturdy enough to get through a 2 minute brush anymore. It wiggles loose and becomes disconnected in the middle of brushing your teeth. I’ve tried to buy new heads thinking that would fix the issue but it does not. What’s even more frustrating is that after reaching out to the quip team, they told me that my brush is outside of the year warranty and that I would not be eligible to receive a replacement. If their brush was made well, they would give you longer than a one year warranty but clearly they are aware of how poorly designed their product is. Don’t fall for the sleek design and nice colors, this tooth brush is not good.


Rydersmom


Third Party Review
Reviewed: 2024-08-18
Okay

[This review was collected as part of a promotion.] Thank you to The Stellar Product Testing Panel for sending me the Quip Smart-A Electric Toothbrush to try out. The toothbrush looks sleek and I appreciate how slim it is. Unfortunately, I found that it doesn't work much better than a manual toothbrush. The app also wasn't very helpful. If you are already in the habit of brushing your teeth twice a day it isn't necessary.


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