Our customers say Excellent
4.53
out of 5 based on
76080
reviews
Customer Reviews
4.1 out of 5
739 customer reviews
5 Stars
54%
4 Stars
15%
3 Stars
13%
2 Stars
18%
1 Stars
0%

Filtered to: 2 Star Ratings

Jkern32187


Third Party Review
Reviewed: 2022-02-09
Not sturdy at all

I’m really nervous about this purchase. I just assembled it today and the main bar is already bowing slightly. Also the plastic brace for the bar looks like it might snap. When I secure the umbrella at the top of the pole, it slides the rest of the way until it hits the stopper. Overall, I’m not impressed and I’m thinking about sending it back.


Rick


Third Party Review
Reviewed: 2022-02-09
Dangerous and not well thought out.

I wanted to buy something that was solid. This whole piece is pretty sturdy, but the manufacturer did not do a good job with this lever casing. I was able to use this product a few times before this had become strained and cracked, leaving the umbrella not being able to open properly and dangerous around children. I had tried to reach out to the manufacturer, but no reply. I choose not to stand by this product.


Stacy


Third Party Review
Reviewed: 2022-02-09
Umbrella broke

It was a great umbrella at first. Really nice and appeared to be well built. Unfortunately the umbrella spontaneously snapped and closed on us. I just wanted to make it known because I fear this may hurt someone. They only have a 60 day money back guarantee so I was unable to get a refund. 😞


melissa vaughn


Third Party Review
Reviewed: 2022-02-09
Broke and can’t get customer service to replace

We were so excited to get it. Easy set up. Broke after opening it 2 times. Have called and called and emailed numerous times. No response.


marianela


Third Party Review
Reviewed: 2022-02-09
poor plastic

2 important parts are broken...very poor plastic material..



Sara Stefanik


Third Party Review
Reviewed: 2022-02-09
Disappointed

Snapped and broke weeks after receiving. Contacted seller and no reply.


Grace Arizmendy


Third Party Review
Reviewed: 2022-02-09
Faded umbrella!!

This umbrella is barely a month and a half old and the fabric is already fading.


Scott Mauro


Third Party Review
Reviewed: 2022-02-09
Missing part

Missing part


Ron Soifert


Third Party Review
Reviewed: 2022-02-09
Cheap

Cheap plastic


elvis chance


Third Party Review
Reviewed: 2022-02-09
Parts!

I have a picture of the part , just need a replacement part!


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