Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.1 out of 5
739 customer reviews
5 Stars
54%
4 Stars
15%
3 Stars
13%
2 Stars
18%
1 Stars
0%

Filtered to: 2 Star Ratings

Krizia


Third Party Review
Reviewed: 2022-02-09
Wanted to love it but…

Live the color but the sleeve cracked and we were unable to open/use the umbrella. We will try again and hope that it’s just a faulty piece.


Customer


Third Party Review
Reviewed: 2022-02-09
Swaying umbrellas of danger

I got 2 to cover the full area of my deck. It's great as long as there's NO wind, not even a breeze. The turn into flying swaying umbrellas intent on smacking you in the head and real fears they are going to break. Otherwise nice. Like the lights


Scott bujol


Third Party Review
Reviewed: 2022-02-09
Any slight breeze will make the top turn

The bottom is secure, but the top clamp does not hold. I will have to drill a hole and put a bolt through it to keep it from spinning around.


Kat


Third Party Review
Reviewed: 2022-02-09
Lights stopped working

Biggest complaint is that the lights went out 3 months after our purchase. Looks like we now know why the manufacturer only provides a 60 day warranty. We are S.O.L. in regards to the lights. Bummed out...


Customer


Third Party Review
Reviewed: 2022-02-09
Cheap product, no support from company

The umbrella is good looking, great concept but a plastic piece holding umbrella open broke off after 4 months use. Company said outside 30 day warranty?!? And no parts avail able rendering it junk. We had purchased the stand separately & it cost as much as umbrella so had to repurchase umbrella + insurance. Do not recommend!



Caitlyn


Third Party Review
Reviewed: 2022-02-09
It’s okay

The pole came scratched, there aren’t as many lights in it as other brands, and it sways way too much with even the slightest gust of wind. Returned it.


Kindle Customer


Third Party Review
Reviewed: 2022-02-09
Looks great. But not made well

I bought this umbrella 3 months ago and it is beautiful. I got the white and blue striped version. Yesterday put the umbrella up, it was a lovely sunny day, a bit windy. Any went in - came back out and the thing was down the head actually snapped ! guess cheap plastic. Seriously, want my money back. 6 uses and that is it.


Jillian


Third Party Review
Reviewed: 2022-02-09
Go for a more expensive one

Super bummed that the lever can’t hold the angle you set it at. It just ends up sliding back to the original position even when the lever is locked. It’s pretty, but I wish I had spent a little more and gotten something that was better quality. If it wasn’t a pain to re-package I’d definitely return it


David Simpson


Third Party Review
Reviewed: 2022-02-09
Won't hold tension when opened up

This was super simple to assemble, but the cheap design has major flaws. The plastic pieces are flimsy and the rivets ripped right through them when a small breeze came through. With the umbrella opened up, I could never seems to keep it in tension to hold it open. It would teeter so easily that the smalled of breezes would send it sailing. The crank was also set backwards as well. The label shows and open and close direction of rotation, but it worked the opposite.


Ally


Third Party Review
Reviewed: 2022-02-09
Pretty, inexpensive but arrived broken

Arrived with top piece broken off so unable to install solar light panel. Was going to return but husband threw box away before setting up. (Dang him!) Color is perfect. Adequate for price but sturdiness is questionable given broken before set up. Will use without lights to make do for the time being.


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