This is a Christmas gift. Box came damaged. Since the recipient won't be getting this until the end of December, I certainly hope if there is damage to the actual item you will exchange it.

came damage by the pad

I was really excited to use my instant pot for the first time, I flipped the lid over to get everything in the inside out to assemble. I DID NOT KNOW that the valve float was loose when I took it off. I have 0 clue where the small piece of silicone for the float is, and now I cannot use my brand new instant pot without it and am forced to buy new valve floats. This is a serious design flaw. The valve float SHOULD be packed separately for this reason alone and not loose under the steam release.

Bonus accessory missing

It worked great but then stopped working after 5 months. The vent won't seal and customer support hasn't helped either. I had my last instantpot for years and it only got tossed out because it was broken by something that wasn't the companies fault. It seems the newer versions are dying quicker but are more expensive.