Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
3.8 out of 5
100 customer reviews
5 Stars
29%
4 Stars
32%
3 Stars
31%
2 Stars
2%
1 Stars
6%

Filtered to: 3 Star Ratings

d0ct0rg


Third Party Review
Reviewed: 2023-09-07
LACKING QUALITY CONTROL

LACKING QUALITY CONTROL.... Contacted MFG. Who Made it Right... SPLIT WOOD PIECES AND NAILS STICKING OUT ALL OVER ON STAIR SECTION


Customer


Third Party Review
Reviewed: 2023-09-07
Okayish I guess...

Mehhh, for $50 I can't really complain, but there were some things I wasn't completely satisfied with. I'll start with the cons:1) the predrilled holes for the screws were not consistent. Some pieces had them while others did not. Also, they did NOT align evenly with corresponding pieces.2) there were a couple cracked pieces of wood, and3) I followed the instructions to a T, but was still short a screw at the end.Pros:1) overall a cute little cat/dog house (I bought it for my outdoor cat).2) relatively easy to put together even with malaligned predrilled holes, and3) it's only $50


M. Acosta


Third Party Review
Reviewed: 2023-09-07
Medium quality.

Seller gave us a partial refund since some of the predrilled holes had cracks in them. Nice but have gaps in the slats so not warm or for outdoors. We use it inside. It’s cute but after spending this much money and the assembly, my Yorkies don’t use it. Oh well.


Amy F


Third Party Review
Reviewed: 2023-09-07
Not impressd

I’ve ordered a house just like this one from a different manufacturer and it was more sturdy than this one. I had to add boards to firms up the sides to make it more sturdy. I also added insulation on the inside as there were big gaps in the slats that create the sides of the house. Not impressed with this house.


GA kitty lady


Third Party Review
Reviewed: 2023-09-07
It’s ok

First, there were no instructions (there were instructions for some type of lighting fixture in the box). Two sizes of screws with no directions. Parts not labeled, but if you have put stuff together before you could wing it. Wood is not finished (lots of splitters). Only part of the screw holes were drilled. Use a power screwdriver to speed things up. Good price though.



Adam Apple


Third Party Review
Reviewed: 2023-09-07
Product OK but.....

Product OK but..... mine arrived with several problems. The pre-assembled wood sections were not secure. There were supposed to be holes drilled for the screws to go in. Not all were drilled. The screw placement and other features were not as shown in the picture. I had to pre-drill, purchase additional screws and use additional screws to secure everything properly. Not all that difficult, but extra headaches I did not anticipate. This is supposed to be for indoor & outdoor use. I really don't see this holding up well outdoors. I hope this helps others with their decision to purchase.


Kitchen Witch


Third Party Review
Reviewed: 2023-09-07
It's exactly what you suspect

OK, so I like this house, I really do - but it's no masterpiece. The wood is really lightweight and you can tell the pieces are manufactured so quickly and carelessly because not everything lines up right. Putting the stairs together nearly broke me. You have to kind of will this thing into being "nice." It requires forcing things to line up, sanding and maybe even painting or staining it. I did a clear coat of polyurethane (a water based "safer" kind) to keep it from rotting outright. If you are somewhat handy, you can make this thing work. If you want something quick and painless, I'd get a plastic house.


Customer


Third Party Review
Reviewed: 2023-09-07
Have to make different steps. The steps are way to small.

The small steps could possibly make the dog break a leg.


Customer Customer


Third Party Review
Reviewed: 2023-09-07
Bit of a Pain but super cute

Came with splintered edges, holes didnt all line up, cracked step, stain smelled bad, took quite sometime to sand it all down and make steps line up but i decorated and put a pet heating pad inside and our little old lady pup loves itHave to attach her little porch light yet


rosemarie lewin


Third Party Review
Reviewed: 2023-09-07
Much smaller then pictured. The "instructions" were just pictures and a lot of guess work.

Too small. The width printed didn't represent the actually width of rhe part my dog should fit in. It included the attached extremely narrow staircase.


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