While the screen and body of this iPad were in very reasonable shape, the port where you connect the iPad to charge was dented. I tried forcing it in many times, and it would not begin charging, and on the last attempt the charger pulled apart when removing it. I'm willing to overlook quite a few flaws on a refub item, but without the ability to charge it, its pretty much useless to me. I added an extra star for the fact that the Return was very smooth and my money was returned promptly, however this thing should never have left the shipping facility.