I purchased the 2 year subscription for this service. I initially went through the setup instructions and settings according to Nord's website. My connection speed went from 300mbs to less than 1. Nothing worked to improve this after working with support. I tried to get a refund but that was not an option for support either. My phone is filled with NordVPN ads too. This is the worst of all the VPN services and I hope they shut down. Please read all the one star reviews and not the paid reviews that are at the top of amazon and google plan. If you dig a little you will understand.

The code you purchase does not work. When requesting a refund from Amazon, you will will wait about 3 weeks.

The purpose of this device is to hide my computer's location. I bought it from Amazon in the United States but did not get around to installing it in the US, am visiting Mexico. That turned out to be impossible. Nord knew my computer was connecting from Mexico and demanded I give it my Mexican tax ID number. I am a tourist, I don't have a Mexican ID number, I cannot install it. The online support was, of course, a robot. It gave generic answers to my questions with canned answers; no help at all.