Our customers say Excellent
4.53
out of 5 based on
76080
reviews
Customer Reviews
4.3 out of 5
228 customer reviews
5 Stars
68%
4 Stars
11%
3 Stars
8%
2 Stars
5%
1 Stars
8%

Customer


Third Party Review
Reviewed: 2024-06-28
Disappointed with customer service.

This is the second umbrella that I purchased. The first umbrella worked quite well which convinced me to make the second purchase. Upon assembling the second umbrella the mechanism to raise the umbrella did not work. I contacted customer support with no response.


Doris Wurah


Third Party Review
Reviewed: 2024-06-28
Not easy to use

It was not easy Assembly and the roller to fold it or take it down not connected.


Otto Rhode


Third Party Review
Reviewed: 2024-06-28
Does Not Fit Standard Outdoor Table

The pole for this umbrella does not fit a standard table even with the plastic insert removed. It will cost more than $25 to return it. The material on the umbrella itself is quite thin and would likely not hold up very well. We are sending it back right away. The company shipped it to us free but would only pay for return shipping if the product was defective. One could argue a pole to thick for an outdoor table makes this a product unfit for the particular purpose which is the very definition of defective.


jordan Galickjordan Galick


Third Party Review
Reviewed: 2024-06-28
Missing parts, broken

Didn’t come with half the parts, looks like it’s already been used and came damaged.


Armando A.


Third Party Review
Reviewed: 2024-06-28
bad design and cheaply made.

the base comes apart because the plastic base pieces that join the metal base corners do not hold the base together because the plastic bends . This makes it very difficult and cumbersome to move even a short distance. It was replaced by the company once, but the second one didn't last very long either. The base is plastic and doesn't hold up. The ribs of the umbrella are so flimsy that a breeze bend them even though the base held it upright A waste of money even though on first glance the price was lower than most umbrellas of this size; it did not last even one season.



Patience H. C. Mason


Third Party Review
Reviewed: 2024-06-28
Not water resistant

Very unhappy to discover that this beautifully made umbrella leaks like a sieve. The product description claims that the unit is "water resistant." At my party last night, raindrops came through it like it wasn't there. Very disappointing.


TCCA


Third Party Review
Reviewed: 2024-06-28
Easily damaged

These umbrella's are easily damaged and snap from just a little bit of wind. 3 out of the 4 that I purchased are broken and damaged beyond repair. I do not recommend this item unless you are using it indoors where there is no wind.


michelle cha


Third Party Review
Reviewed: 2024-06-28
Do not buy

Broken after 6 months. The fabric fades so bad and it looks ancient now.


Just Jack


Third Party Review
Reviewed: 2024-06-28
WILL IT LAST

Bought 4 of these umbrellas. Nothing about these umbrellas are fade resistant. Have had them outside for two months and are already faded to the point they look dirty. Also, heavy steel frame, NO one has already beenput in the junk as two of the support arms broke. Other than being large there are not many good features about these umbrellas


HHH


Third Party Review
Reviewed: 2024-06-28
GARBAGE - WASTE OF MONEY

This umbrella was not easy to setup. It looked good for a short-short time, then it got mildew and color faded quickly. It lasted less than 2 months. The only plus was the size, but it looked horrible soon after.


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