Our customers say Excellent
4.53
out of 5 based on
76087
reviews
Customer Reviews
3.5 out of 5
908 customer reviews
5 Stars
45%
4 Stars
13%
3 Stars
10%
2 Stars
8%
1 Stars
23%

Filtered to: 2 Star Ratings

Customer


Third Party Review
Reviewed: 2022-02-09
Not as heavy a base.

It’s not has heavy duty a base as I thought. It’s filled with water. You connect the pieces with a metal piece. One part disconnected and I had to reconnect it after a storm.


coleen swartz


Third Party Review
Reviewed: 2022-02-09
Not user friendly

The holes are way too small to pour and in, not convenient.


Customer


Third Party Review
Reviewed: 2022-02-09
Good product, poor shipping.

One of the squares was broken when delivered. Felt like a waste of money.


Stephanie L Hall


Third Party Review
Reviewed: 2022-02-09
Not very satisfied

Not very long lasting. One of the holder cracked at the seam already. Can’t even use my umbrella now unless I buy another set of these.


E. Nadolink


Third Party Review
Reviewed: 2022-02-09
Leaked water

One of the squares leaked from day one and would not hold water. Can be fixed with epoxy but Annoying quality control.



Customer


Third Party Review
Reviewed: 2022-02-09
Doesnt really fit around the 10' 360 degree umbrella.

This doesn't really fit well on the 10ft 360 degree umbrella. The joining pins are too short and the distance between the pins is not long enough to reach the hole in the adjacent base.


Dan G


Third Party Review
Reviewed: 2022-02-09
One leaked water day 1

They are fine if you fill with sand. Cheaply made plastic with poor seams. One of them leaked water at the seam the first time filling it up so I had to use sand instead. Work as advertised when filled with sand.


Le


Third Party Review
Reviewed: 2022-02-09
Material is not durable

Broke in the first time of filling in water. Very weak plastic, not durable. I know it is not designed to have someone stands or jump on it but imagine you have these on your patio, the kids or someone will definitely step on it or even jump. The material is not durable enough to handle situation like that.


Alex L Stimac


Third Party Review
Reviewed: 2022-02-09
Caulk seams before filling.

The seams in each weight were rife with pinprick holes. I used clear tub caulk to seal the entire seam of each weight, which was an easy fix, but should not have been necessary.


Penny Ehrlich


Third Party Review
Reviewed: 2022-02-09
Ties to hold weights together didn’t fit holes provided

The ties provided did not fit holes to tie the base pieces together. Tried emailing the company and sent picture. They were of NO help!


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