Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.0 out of 5
1255 customer reviews
5 Stars
58%
4 Stars
15%
3 Stars
8%
2 Stars
6%
1 Stars
12%

Filtered to: 1 Star Ratings

None


Third Party Review
Reviewed: 2024-07-03
I would not buy this again.

See above comments. I wish I could return it and get my money back.


hate


Third Party Review
Reviewed: 2024-07-03
hate

hate


Ray


Third Party Review
Reviewed: 2024-07-03
Stuck on a cliff in a 1 story home....

Really wish I would've bought another brand. Half the time this thing can't find its way back to charge, so we have to go find it, the other half it gets stuck on a rug thinking it's on a cliff and can't move... so irritated with this hunk of junk. Would not recommend.


Tod


Third Party Review
Reviewed: 2024-07-03
I would not buy this product.

Gets stuck all of the time Wont go home when told Bangs into furniture hard Rolls over my floor la.p based and pushed light furniture Noisy Does not clean very well, basically an expensive 1960s floor hand sweeper.


No nickname


Third Party Review
Reviewed: 2024-07-03
I will never buy another Roomba.

This product is nothing like it is marketed as. I bought this to replace a Neato but now I am going back to my Neato. I can't return this product because I threw the original packaging away. I should have hung on to it. If I could rate it a negative number, I would.



Dino


Third Party Review
Reviewed: 2024-07-03
I will not buy this product again

I had one if the very first units and it worked great until the battery finally died, Bought this unit thinking it would work like the first one I owned. I was sadly and frustratingly mistaken.


Jay


Third Party Review
Reviewed: 2024-07-03
Does not work on dark rug

I am extremely disappointed. I have purchased a product that only works on light colored surfaces. I live in a small 1 bedroom apartment. I have a maroon and black rug in my bedroom and the iRobot is unable to clean the rug. I spent over and hour with customer service and they were unable to help with the situation. They suggested I buy additional products, I did not call to he sold more items!


Jim


Third Party Review
Reviewed: 2024-07-03
Doesn't work

Vacuum will not cross the black boarder on my carpets. This is a common problem that Is well known and should be addressed. Won't work for me like this. They should inform people about this before they buy it.


Ally


Third Party Review
Reviewed: 2024-07-03
Returned

Unfortunately I returned my vacuum. It did not clean effectively. It did not clean all of my rooms and I have a super small house. Additionally, the bot would fling debris around the room and never pick them up. I did not expect it to be perfect but it did not clean enough to justify spending money on it.


Sophie


Third Party Review
Reviewed: 2024-07-03
Useless

Terrible. Wouldn't recommend.


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