Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.3 out of 5
247 customer reviews
5 Stars
76%
4 Stars
7%
3 Stars
3%
2 Stars
2%
1 Stars
12%

Filtered to: 2 Star Ratings

K


Third Party Review
Reviewed: 2025-02-14
Ughhh

Very loud, didn’t even last a year before it stopped working even though it was used only a few times a week (if that).


KayDee


Third Party Review
Reviewed: 2025-02-14
Issues & Customer Service Run Around

I had this machine for less than 1 years but used it every couple of weeks, if that (it was my backup convenience machine). I didn’t mind the hard close that is mentioned in other reviews, but now the machine is starting to make really loud popping noises when running a pod. I have to press down on it for the noise to lower. Tried calling Target about the 1 year warranty, they eventually gave me a number to call Nespresso (866-528-8323). Called Nespresso and they gave me another number to call since that was the incorrect department (866-212-9040). Tried calling the new number and someone picked up the call and I could hear others speaking to customers faintly in the background, but no one actually speaking to me. I hung up and am declaring this a loss. What a waste of time.


Lisa


Third Party Review
Reviewed: 2025-02-14
disappointment

I purchased this to replace a different Verturo model that I had had for 6 years. The model seems cheaply made and poorly constructed. If I didn't have so many pods to use, I probably would have opted for a different brand.


Emily


Third Party Review
Reviewed: 2025-02-14
It's "Eh"

I wish I could say that I love this machine. It’s definitely much better than the Keurig in the coffee quality department (coffee tastes MUCH better). But, I purchased in May and only recently just started doing hot coffee (I do iced in summer). My coffee comes out lukewarm, and if I add a little creamer, I have to put it in the microwave because it gets too cold. Sometimes it tastes super watered down - I use the same pods everyday so I can tell pretty easily. The part where the pod auto dumps into the bin broke already from normal daily use. The design is quite frustrating, as it only fits a mug and if you want to use a taller cup you have to hold it yourself at an angle. I wish I could just get all my money back and buy a brand new one (the taller one with the automatic button lid) for almost the same price.


Sara


Third Party Review
Reviewed: 2025-02-14
Would not recommed.

Other than it being super loud, it worked well for about 6 weeks. Then it just stopped working. Not able to get sufficient help from Nespresso so I guess I’m out $100.



jsnz


Third Party Review
Reviewed: 2025-02-14
eh

I bought in February 2024 and it stopped working December 2024. Coffee is great and I am sad it no longer works. customer service can improve. I’m not a fan of having to create an account and download an app to receive assistance with troubleshooting.


Huntie


Third Party Review
Reviewed: 2025-02-14
Wanted to love it but...

I really wanted to love this but it just seemed so cheap. My keurig broke one day while I was descaling it so I got the nespresso on sale for 99$. The first time I used it I wasn’t prepared for the loud noise it makes. After using it a couple days I’m just not fond of it. I’m going to return it for another keurig.


MB


Third Party Review
Reviewed: 2025-02-14
Issues Straight Out The Box

Decided to finally open and use my Nespresso, Straight out the box would not work, blinking red, did the reset, wiped it down to make sure no dust was interfering with the barcode, made sure the water reservoir was sitting properly, checked to make sure the water wasn’t overflowing. I got nothing. Would not recommend. Going to see if Target will take it back. If you do decide to buy it I hope you have better luck.


kheise


Third Party Review
Reviewed: 2025-02-14
Did Not Last

Did great for the short time that I had it. After 3 months it quit working. Will not turn on.


Chachi


Third Party Review
Reviewed: 2025-02-14
Not happy

Not happy, might have to take it back. Every other two cups it won’t dispense right. It will give a little foam and not dispense the whole pod into the cup!


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