Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.0 out of 5
234 customer reviews
5 Stars
63%
4 Stars
11%
3 Stars
5%
2 Stars
5%
1 Stars
17%

Filtered to: 1 Star Ratings

Kathy7


Third Party Review
Reviewed: 2024-10-13
No water flow. Filter #2

This is the second filter I got and is not working. water not flowing.


Ray79


Third Party Review
Reviewed: 2024-08-19
Poor. Stops up after 4 months

Drop filter is not as good as the Whirlpool filters were. My first Drop filter stopped up after only 4 months of use. Only 1 person uses the water and ice. The old filters would last 9 to 12 months. Drop filters are not worth buying.


ProperVowel


Third Party Review
Reviewed: 2024-08-19
Buyer beware!

Not the right connector for my fridge and the connectors may be messed up now to where they leak when a filter is disconnected. Do not rely solely on their fridge to filter matching service.


Gator


Third Party Review
Reviewed: 2024-08-19
Does not fit, will not click in place

This filter does not click into place, almost but not quite. It looks almost identical and has the same part number, 4396841, but will not click in. The old blue one clicks right back in, perfect fit. They claim to be the oem replacement filter but they don't fit!


Ging


Third Party Review
Reviewed: 2024-08-19
Doesn’t even last 2 months

I bought the filter 3 in July and the refrigerator indicated changing the filter 1 month after installing. This is too expensive to not last but one month. I selected the 6 month subscription service and now I’m thinking of canceling!



Adam


Third Party Review
Reviewed: 2024-08-19
Same issue as everyone else with recent reviews

Copy and pasted directly from “Defective Filters” below, because same exact situation. This is our second one not working. My recent purchase of two of these filters has resulted in just a trickle of water making it to the dispenser and ice maker. With no filter, my flow rate is find. It easily takes me a minute per ounce of water. Something is quite wrong with the recent production of filters given the reviews.


Miketdragon


Third Party Review
Reviewed: 2024-08-19
Doesn’t dispense water

Doesn’t dispense water after two filters. Works in bypass mode. I pushed and held in filter, the system works. The dimensions on the filter are off, so that’s why it’s not fully engaging to pressurize and dispense water.


lucky


Third Party Review
Reviewed: 2024-08-19
=none

made my ice maker line blow a leak because of the back pressure, now I had to replace the laminate


Jeni


Third Party Review
Reviewed: 2024-08-19
Did you change your filter specs?

We have been buying this filter for our Jenn air fridge and we never had any issues installing it. When we had to replace our filter and purchased a multipack so we had some in stock, we had issues installing. It appears to not be going in all the way as it isn’t popping the button out and cause of that it creates a water leak outside of our fridge. We put the old one on and have no issues. We have purchased 4 of these filters to date thinking it must be a defected filter and no luck. We have gone almost a year without filtered water cause we just don’t know what to do anymore.


Nika


Third Party Review
Reviewed: 2024-08-19
Disgusting!!!

We bought this filter 3 months ago. We installed it and flushed out the water as instructed. It never worked. The water tasted terrible. It tasted like someone put their gym socks in it. It is like swamp water. We tried flushing it some more but it has never improved the water quality. We can have ice from our ice maker and have been buying ice instead....what a waste. Do not buy this! We are trying to find another filter but its been hard. We are still looking. Really disappointed.


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