[This review was collected as part of a promotion.] The machine is not very well built. The one touch button seems cool at first until you realize that you can't do much if your machine messes up. The problem is not with the coffee. The coffee tastes great when the machine actually works but there is so many problems with the machine. For starters, the machine leaks a lot of water when it is used. Second, the machine doesn't dispense the correct amount of liquid it should dispense. Third, no matter how many times you clean or descale your machine it will not solve the problems. Lastly, the single button feature is not intuitive. The instructions are very complicated and will leave you scratching your head and watching countless Youtube videos. I gave my review two stars because the coffee was good when it was working but that didn't last long. DO NOT buy this machine.

Bought the Vertuo after using one in a hotel as the coffee tasted great. We had it at home for about 4 months and experienced the great same coffee...until it stopped working. Every morning became a fight with flashing lights, plugging/unplugging and going through a series of rest rituals. The resetting became part of our morning custom and took about 15 min of every morning. We finally had to give up on it as I need coffee ASAP in the morning and didn't want to deal the frustration that would ruin the start of the day. I still think that the coffee is good, but the machine is poorly constructed.

I love the coffee really smooth and delicious, however my machine leaks water and the spinner that grinds the capsules often gets stuck.

[This review was collected as part of a promotion.] When I first turned this on, I had a blinking orange light and it wouldn’t prepare my coffee, then when it did, it was only like a quarter of a cup. The machine is very loud and doesn’t have many options like keurig does. The espresso tastes very dark and almost burnt. I would recommend this to people who like their drink very dark.

I bought this for my husband last Christmas and it just crapped out this weekend. I will say the customer service tech representative was exceptional, especially considering it was a Sunday morning prior to having coffee! Shame on me... these rating reviews with a 1 are extremely high. I was very happy with my machine when it worked!

[This review was collected as part of a promotion.] This is a very nice and modern looking machine, but I honestly am not impressed with it at all. It has lots of “bells and whistles” like how it can read the pods to know what size coffee to make, but pods are expensive (and I didn’t enjoy the tepid temperature or taste of the red pods it came with) and I just don’t personally feel it’s worth it. I am much happier with my normal old espresso maker I have been using. Maybe this is just too fancy for me.

I bought one and after 6 months it went belly-up. Support was good...After a long session with them, they sent me another one. The second one quit working after only 5 months and now is out of warranty. Debating whether to even get another Nespresso machine.

[This review was collected as part of a promotion.] I like the design but it’s not that reliable. It works sometimes, doesn’t work sometimes. Takes but of time to trouble shoot most morning

Loved my coffee from my Vertuo Next. But little after a year (after the warranty was up) I got the orange blinking light to descale. Descaled the machine and kept getting the light to run the rinse cycle. I tried everything they say to do and ran probably 100 rinse cycles with no luck. I finally gave up and bought a regular coffee machine :(

I had the machine for 6 months and it’s broken on me twice. Had a refurbished machine sent to me that also broke after 1 month. Don’t buy this model. The coffee is great, but this machine is not worth it. Hoping for better luck with a different model.