[This review was collected as part of a promotion.] I liked this machine for it’s good quality espresso it makes every time. The creama is especially good and don’t have to worry about tamping or other issues. I like cappuccino or straight up espresso and both are good with this machine. Just get a separate frother for milk.

I am on my third machine in 22 months. First one quit working after 4 months and second on stopped working after 14 months. Loved the coffee but machine appears to have a very limited life. Customer service is great and machines were replaced quickly and without issue. Now have the original Vertuo model and it is working fine. Hoping it is more durable that the Next.

I loved my machine for the first year and a half.... then it happened.. the dreaded leaking. It only happened when I was doing either a weekly cleaning or descaling, not while brewing. I sent the machine in as it was under warranty and they replaced it with a new Next. Well..... that machine only lasted for approximately 25 brews and then IT started leaking as well. DON'T get this model. I can't believe Nespresso is actually still selling it.

I bought this about a month ago and am kind of regretting it. While I love the coffee and espresso it makes, I don't like the design. It is very difficult to open and close. It requires both hands simultaneously, and a moderate amount of strength, to close it. I also don't like that you can't run it with no pod inserted. That would be a useful feature for making a hot cup of water for tea. And finally, the resulting brew is not hot enough for my taste. I end up having to microwave it.

[This review was collected as part of a promotion.] This machine is small and very easy to use. All the different pod options and flavors are great to keep on hand so I can offer coffee to company. The Vertuo next is not our primary coffee maker but we use it several times a week when one of wants an extra coffee in the afternoon. The coffee taste great and the espresso is perfect for me. I mainly love how easy it is to use though!

i want to start off by saying i love nespresso! however, the next is trash. we’ve had it for two years. year one, i read tons of stuff about how it leaks, always has issues and other crazy stuff. i had no problems u til my 11th month. then it started leaking (all over my new coffee bar) we sent it in, they fixed it, cool. since then, every month we’ve had a new issue. we have to clean it 1-2 times a week and descale at least once a month. we’ve recently purchased a new nespresso thankfully!

[This review was collected as part of a promotion.] I never could get the machine to connect to the app even after resetting it multiple times. Once I finally got it to brew, I needed to learn how to make a fancy drink. After I got it all figured out, I loved it!! Now if I could just understand the flavors are on the capsules. I love how the capsules automatically remove themselves. I enjoy this machine but I need a lot more guidance than the instructions came with. Practice will make perfect.

Like other reviews have mentioned, it works great until it doesn’t. I first received this 2 years ago as a gift, and since then I have gone through 2 more replacements. Customer service was awesome about it! I just wish the machine didn’t quit giving out on me.

I just got my machine today, and have to say I was disappointed as soon as I pulled it out of the box. I ordered the Vertuo Next Premium in the rose gold, and the color is awful... it looks nothing like the photos. It is just a dull gold color, no rose to it at all. Very disappointing..

It was good for the first two years. Now I can’t get it from overflowing. I’ve tried resetting multiple times and continue to have issues. In addition, when it does finally work, it goes into cleaning mode after just a few uses. Love the Nespresso coffee, but definitely disappointed with the lifetime of this product.