Works great at first. The only issue I had with it first was that it would not make back to back cups of coffee. You had to wait 10 minutes to make a second because it would error out and you'd waste a pod. Other than that it was amazing. The coffee and espresso both tasted amazing and it made better lattes and cappuccinos than most coffee places. Fast forward a year or so and things are not so great. It is erroring on almost every pod, even after a cleaning cycle after every pod, several calls to tech support, descaling and wiping down every interior surface short of taking the thing apart. I have wasted several pods and am wondering if I should eat the loss of the remaining pods I have or risk a replacement. If you can afford to replace every year or so, go ahead and get it. If not, might want to look at a different model than this one.

Good coffee, but this machine started having grounds all in my coffee after a few months. I pushed through it till I couldn’t anymore. Did the troubleshooting and it didn’t work. They did send me another machine she type had it for 3 weeks and it did it all over again . They are now replacing it with a different type of machine. Hopefully I don’t have the issue again because I love my nespresso coffee and espresso. Customer service was very nice. Both times I’ve spoke with them.

While this machine was a game changer, after about a year it broke down. It would spin up but gave me the orange light of death. I tried everything and even looked up possible solutions on YouTube. When it worked this was the best tasting coffee plus the crema, hands down. Wish this was built a little better.

works great and makes great coffee, until it works!! frequent software and hardware issues reported, i have had two of these both similar issues including not detecting the pod, not brewing, different blinking-colored lights (blue light green, etc.) it seems this design has a lifetime of 1-2 years max until it breaks down and not be able to brew coffee.

Worked for about 10 months. Had to get a replacement because it stopped working. Company sent replacement which worked for about a month and is no longer working. Get a different nespresso this one isnt worth the headache every morning and wondering if it is going to work or not.

Machine has been a nightmare. It no longer pulls in water and after troubleshooting we still have a non functioning machine. I would purchase a different machine after all the issues we have had. Nespressos only solution is to troubleshoot some more.

After a years worth of use it started leaking and trouble shooting didn’t help. As well as weekly cleaning. It was amazing up until this.

I've had this for a year it worked well until it completely stopped responding after a descale. Nespresso's only solution was to replace in a less desirable color/finish. Not only do I have to ship the broken machine back, but the replacement machine has a 6 month warranty instead of the 1 year of the original machine. I'm sure the replacement will also prematurely cease to function. Don't expect this machine to last.

Bought this machine 3 months ago. Makes great coffee. Does need to be cleaned regularly which is no problem. The low star rating is due to the extremely difficulty to open and close latch. Been trying ti figure out why my thumb is sore and bruised. It’s from injury due to this machine. The machine should not require so much force to to make 2-3 cups of coffee per day.

I am a long time Nespresso owner and loved it so much that I bought a smaller one to use at work. Big mistake. There are some design issues that are a problem. First: the latch is extremely difficult to use requiring quite a bit of force to press it down and secure it. Second: the cup shelf is small and does not fit a regular sized coffee cup, in fact they slide right off. Simple solution would be to remove the shelf and put the cup on the table top. Wrong. The bottom of the unit has a small rim that does not allow you to put the cup right next to the machine, causing it to sometimes dispense coffee onto the counter and not directly into the cup. Third: when closing the lid you many times get the red light of death, which means you have to unplug it and start again. Save yourself headaches and opt for a larger one.