Our customers say Excellent
4.53
out of 5 based on
76041
reviews
Customer Reviews
3.5 out of 5
139 customer reviews
5 Stars
40%
4 Stars
16%
3 Stars
9%
2 Stars
13%
1 Stars
22%

Filtered to: 1 Star Ratings

Manny40


Verified Buyer: Yes
Reviewed: 2019-03-08
Poor Quality

I'm on my 3rd headset in eight months and they went out today. All three have done same thing after 2 or 3 months of use: 1. Starts to repeatingly dialing and redailing last number dialed on it own. 2. Starts to randomly place calls on hold on its own and you can't get them off hold. 3. Quit charging and will not power up Again this is my 3rd pair (original purchase and two replacements from LG under warranty). DO NOT TOUCH THIS MODEL


Kathy63


Verified Buyer: Yes
Reviewed: 2019-03-08
Don't buy this Infinium 910

The first one I purchased died completely after 12 1/2 months. This second one died completely in just three months. Not a good product! Also the cord is not long enough so when I turn my head, the ear piece pops out. The quality is good when it is working! It just doesn't withstand the test of time!!!


Geeeyenuh


Verified Buyer: Yes
Reviewed: 2019-03-08
Frustrating!

Tried to use them to talk while driving since my job requires to travel, and take calls at once, after 2 months everyone I tried speaking to with the Bluetooth headphones said they couldn't hear me. After that I only used them to listen to music to work out. It has been 8 months total, and now I can't even get them to turn on. Also, while off, they randomly turn on or vice versa. It's so frustrating, because I paid a lot of money and expected better quality and thought they would last way longer then 8 months.


Sxyeyezjett


Verified Buyer: Yes
Reviewed: 2019-03-08
I bought this a few ...

I bought this a few months ago and they came apart on me. I will not buy another one [This review was collected as part of a promotion.]


Unhappy Pappy


Verified Buyer: Yes
Reviewed: 2019-03-08
Trash

Wouldn't recommend, they're good for about a month or 2 and then the mic stopped working. Exchanged for another, 2 pair the battery only lasts 2 hours out of the box, exchanged that on and now I'm on my third headset with my fingers crossed...



Lobsterlady


Verified Buyer: Yes
Reviewed: 2019-03-08
Bought this 8 months ago....used to love them!

I bought these 8 months or so ago, but haven't used them for a couple of months now because people started to have a hard time hearing me. And today I noticed that the audio is all twangy and metal sounding. Wish I could find some info on what is happening.


Berger327


Verified Buyer: Yes
Reviewed: 2019-03-08
Left speaker blew out

I bought these less than a year and my left speaker blew out already.


xmrrushx


Verified Buyer: Yes
Reviewed: 2019-03-08
Garbage

After 5 months of light use the device quit working. At first the volume and track rockers did not work then after a workout the device would not power on. I will never buy an LG product again.


BigK Fab


Verified Buyer: Yes
Reviewed: 2019-03-08
They break

Bought these and fell in love with them great sound good phone call Quality I originally had a original set of tones HBS - 730 and have them for over two and a half years then I got these and had them for 8 months and they break where the rubber in the plastic meet together


The QCisFirst


Verified Buyer: Yes
Reviewed: 2019-03-08
I paid the price...

I have purchased a different model of LG headset. I was expecting this to be better. It already has an issue after less than 2 months. Strange, it is the left earpiece again. This time, the cable will not lock when extended. Defeats the design purpose. I have had complaints that I could not be heard. I could be heard better using the handset of my cell phone. Odd. Mic must not be very good.


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