It was defective

I would not buy this product again because it was broken and the scoop was missing. I am waiting for some one from the company to sent a return receipt so I can return this product and get my money back.

Sadly My product came broken and missing the coffee scoop

Horrible. That’s the only word that comes to mind with this piece of junk. I set it to clean and it flooded the kitchen! Pods leave grounds in the coffee cup and I have to filter every cup to make sure I don’t wind up with a mouthful of wet coffee grounds! It’s disgusting. I’m going back to old Cuisinart…..

I was excited to get this coffee maker. It has so many cool features. My first single cup of coffee was disappointing. I had a mouthful of grounds. Every cup after that is the same thing. Ninja is great for sending out replacement coffee makers but they all do the same thing. Am I doing something wrong? I’m done with Ninja coffee makers.

Very Disappointing wish I could give this Ninja a good review. The rich flavor from a K-cup is terrific. Unfortunately, if this machine doesn't burst open and spew hot coffee on me after brewing, then it will dump a spoonful of coffee grounds into the cup, ruining a great cup of joe. The clean cycle only solves the issue for 2 or 3 cups and the clean cycle takes OVER AN HOUR to complete. I've tested 3 similar models from Ninja, replacement parts, different brand k-cups, watched plenty of YouTube videos, cleaned with pipe cleaners and needles, in hopes of a better machine but they all have similar issues with K-cups. Sadly, they are all being returned and I'm moving back to Keurig brand. Very Disappointed in Nnja.

After we had it two weeks we started getting a mouthful of grounds. I tried four different brands of K-cup but had the same problem. A new one was sent to me. The same thing with that one. I ordered a new one instead of a replacement because Amazon would not let me replace it. The new one, same thing. I returned both coffee makers the same day. All of this was in the month of October, 2023. I replaced it with an entirely different brand.

I honestly loved this coffee maker for about 6 months, was a gift. Now it just doesn't work. I've cleaned it and it still says water closed. Up until then it was great. If your looking for a long term coffee maker I do not recommend, especially for the price point. It was easy to use, looked forward to it every morning. It takes in water to a point, I've tried a little water in the tank,all the way up to it being full, but still says water closed and beeps 3 times.

Every time I use my single serve I have to put a strainer over my cup. I have changed my brand of pods and it still does it. I have a lot of Ninja products but this one is a total disappointment!

Everything stopped working