Our customers say Excellent
4.53
out of 5 based on
76062
reviews
Customer Reviews
4.3 out of 5
690 customer reviews
5 Stars
67%
4 Stars
15%
3 Stars
7%
2 Stars
3%
1 Stars
9%

Filtered to: 3 Star Ratings

Kristen


Third Party Review
Reviewed: 2024-06-28
Not bad...

So, I have 8 dogs and before I got this one I had a different version by the same company. I just don't understand why there's only 1 brush? My other one had 2 rotating brushes. That worked so much better. Once this one dies I will be looking for another with duel brushes. Still a good little vacuum for the price.


Mike


Third Party Review
Reviewed: 2024-06-28
Great help

It’s good help but the container is small and when full, it leaves bundles of dust behind. It’s annoying to pick them up so if I would do another choice, I would look further.


Wingnusa


Third Party Review
Reviewed: 2024-06-28
It only has one spinning brush on the front

We bought this to replace an identical 11s that died. Our old one had 2 brushes and this one only has one. It has to runlonger to clean the same space.


Courtney


Third Party Review
Reviewed: 2024-06-28
Dies after less than a year of use

We have purchased 2 of these in the past year and a half. They work great for the first 10ish months and then they die completely. Thought it was a fluke with the first one, so we replaced the battery and it lasted 2 months before the new battery died. We bought another Eufy entirely this past January and its already completely dead. I would recommend just spending money on a better one. 2/2 dead completely within a year and a half makes me tell others to stay away from the Eufy.


Zieglmeier Cyril


Third Party Review
Reviewed: 2024-06-28
Side brush only work for 8 mo

I gave it a 3,because the side brush only last for 8months . Three get work s out to $19 per month with parts.



megan p hornby


Third Party Review
Reviewed: 2024-06-28
Avoid the refurbished versions!

I have used this brand and variations of this model for 6 plus years. I love them. The slim size really expands the cleaning area. and reduces occurance of it getting stuck. I like the no frills e.g. no bluetooth, mapping stuff. It picks up mys hedding grey hair, dirt and dust exceedingly well and is very easy to maintain. I use it in a 2 bedroom apartment every day at max power. However my first 'renewed' model is the only one that has had battery problems after a mere 4 months. The customer service on the full warranty models was exceptionalbut a 90 day warranty on the refurbished is not good. Hoping a new battery will give this thing life again ( it only works for 20 mins at a time). I replaced previous ones only because of noise and rattling after 2-3 years of service. I figured the fact that it worked effectivley every day for 2 hours makes it a good deal for 2 plus years of service.


Customer


Third Party Review
Reviewed: 2024-06-28
Only one side brush

The left side brush was bolted over, but it works fine with only the right side brush. A little disappointing for the price, even being refurbished.


James R Chapin


Third Party Review
Reviewed: 2024-06-28
Great while it lasted!

He worked great while he lasted. He quit after 6 months. We kept him clean and had even replaced some of his parts for optimum performance.Disappointed in the length of his employment.


Joseph A. Minnick


Third Party Review
Reviewed: 2023-08-14
Battery doesn’t last

The media could not be loaded.  Works better on rugs than floors. Battery only lasted a year and they cost $38 to replace. Not worth buying a new battery. I won’t buy from this manufacturer again.


Kodi


Third Party Review
Reviewed: 2023-08-14
Overhyped. Leaves a lot of pet hair in the carpet.

It is incredibly helpful to have a vacuum robot because this thing is working harder and more often than I ever would. It has really helped reduce the dog smells, dust allergies and stray insects. However it leaves a lot of hair in the carpet even though I'm running it twice a day. It also seems to drop hairballs when moving between carpet and linoleum. It has a lot of trouble with thin rugs, the dog bed and the dog water bowl. Not sure how long this will last and will definitely buy a better quality when it's time to replace.


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