Our customers say Excellent
4.53
out of 5 based on
76092
reviews
Customer Reviews
4.5 out of 5
131 customer reviews
5 Stars
74%
4 Stars
14%
3 Stars
4%
2 Stars
2%
1 Stars
5%

Filtered to: 4 Star Ratings

missy1979missy1979


Third Party Review
Reviewed: 2024-10-10
Out with the old, in with the new and efficient.

Replaced a non functioning pellet stove with this unit. Very satisfied as it was easy to install and we were enjoying the heat and beauty almost within the hour.


Crystal


Third Party Review
Reviewed: 2024-10-10
Nice

The media could not be loaded. It’s cute! The flames are not as big as advertised, however it’s a good deal. We used particle board/ cut it to size and inserted the fireplace inside. We also painted it black so it would look like a complete piece. Good buy to update our wood burning fireplace.


Jay in MNJay in MN


Third Party Review
Reviewed: 2024-10-10
Brings the warmth

I put the unit in a ship lap wrapped cabinet for the grandbaby could have a glow to remember her 1st Christmas. Worked well!!


Gregory Allen Wilkins


Third Party Review
Reviewed: 2024-10-10
Heat sufficient-4 unless you're sitting directly in front of the unit

Looks great, but lacks the output


Rosalie Pedersen


Third Party Review
Reviewed: 2024-10-10
Good heater for the price.

Its very beautiful, and puts out good heat. I just wish you could adjust the vents. It only blows oit upward towards the ceiling. I would like to be able to point it down. Other than that it is great!



eq57


Third Party Review
Reviewed: 2024-10-10
can i get a replacement remote?

My remote stopped working - the buttons broke. can i get a replacement remote for this unit?


Peter Schiefelbein


Third Party Review
Reviewed: 2024-10-10
As good as I've seen.

I was very pleased with the quality of this insert. Behind a fireplace screen I suspect it will look much like the real thing as just viewing it out of the box is impressive. (I got this for my daughter so haven't been able to check this out). The additional flame colors (blue and multi-color were a pleasant surprise, especially at this price point.


Deborah S Cimbura


Third Party Review
Reviewed: 2024-10-10
Warms up the room

I like the way it looks and the different colored flames. It warms up our family room nicely


Old MainOld Main


Third Party Review
Reviewed: 2024-10-10
Nice Unit and Fun focal point

This is electronic fireplace unit is well made and well packaged and fast delivery. I put the unit inside of my actual fireplace and it looks good and nice to change to the three colors. The flames themselves apart from the embers in the front are not realistic like other more expensive units I have seen. The flames giving the impression in real life experience to be rolling up on a screen but still pleasant and vibrant to look at. For this price about $187 delivered I am happy, it is much more cheerful than looking at an empty fireplace and it can be turned on and off with different intensity levels with the remote. Would have given 5 stars if the flames looked more realistic. They look more realistic in my photo than to the eye. Nice though worth buying.


Harry Marvin


Third Party Review
Reviewed: 2024-10-10
Easy to use. Works well for the money.

Product arrived fast and it works good


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