Our customers say Excellent
4.53
out of 5 based on
76088
reviews
Customer Reviews
3.7 out of 5
597 customer reviews
5 Stars
59%
4 Stars
9%
3 Stars
4%
2 Stars
5%
1 Stars
24%

Filtered to: 1 Star Ratings

Paige


Third Party Review
Reviewed: 2025-02-19
Don't buy this

I bought this water filter about 8 months ago and it leaks from the spout no matter what I do. Basically is garbage so now I need to shell out more money for a new pitcher


Sana


Third Party Review
Reviewed: 2025-02-19
Cheap

Poor quality breaks right away. Very flimsy didnt even last a day.


Ma


Third Party Review
Reviewed: 2025-02-19
Do not buy

The spout comes off and very hard to put back on


Hannah D


Third Party Review
Reviewed: 2025-02-19
Spigot Handle Broke within 6 months

The spigot lever snapped during normal use while trying to dispense water. Must not be great quality. Company said replacement parts and out of warranty.


B


Third Party Review
Reviewed: 2025-02-19
Leaks all over the fridge

Leaks all over fridge within 90 days of usage. We thought we had a defective first one but our second is doing the same thing



Flex


Third Party Review
Reviewed: 2025-02-19
Nozzle leaks

The nozzle drips inside my refrigerator


EW


Third Party Review
Reviewed: 2025-02-19
Spigot is faulty

I have purchased this model three times and three times the spigot has failed. Feel like a dummy but just probably need to go with a different brand.


Shonna M


Third Party Review
Reviewed: 2025-02-19
2 faulty

Birthday gift. First one cracked. Returned. Second one Spout leakes. I accidentally posted Brita in my original review. My apologies to Brita. My complaint is with PUR.


Get a Brita Next Time


Third Party Review
Reviewed: 2025-02-19
Nozzle Broke 1st Week

Bought this at my local Target due to water quality in my area being terrible. Got to use it for a couple of days then the nozzle broke off. Contacted PUR warrenty twice to enact this warenty with no results for 2 weeks.


Rae


Third Party Review
Reviewed: 2025-02-19
Booooo!

You’d figure that the filter purifies water… it does not! It literally says on the paper inside the box “not intended to purify water” it is in fact just a container to hold water/dispense water. And yes, the water tastes just like the tap. What a sham!


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!